City Automall Ford - Service Center

Rob in Service has taken excellent care of us an our vehicles. We appreciate his willingness to get the problems resolved even in our older vehicle. vehicles. We appreciate his willingness to get the problems resolved even in our older vehicle. More

No issues getting my vehicle repaired and back to me. A minor issue when picking it up but Tyler took care of everything. A minor issue when picking it up but Tyler took care of everything. More

They answered all of my questions and explained what I what I wanted to know about my future service needs. Scheduled service was preformed quickly and as always very professionally. what I wanted to know about my future service needs. Scheduled service was preformed quickly and as always very professionally. More

They are very nice and helpful. Great place to do business. They where very informative. Great place to do business. They where very informative. More

Bought a very nice 2021 f250 lariat for 60k total and was very excited about the purchase. Joe my salesman was excellent I recommend him with a great review. He was very on top of things and knowledgable. My very excited about the purchase. Joe my salesman was excellent I recommend him with a great review. He was very on top of things and knowledgable. My problem with this dealership was them not standing behind the product. They listed the truck with things wrong with it broken windshield plastic tailgate broken off and lower air xxxx broke. Gentleman told me I had to pay for them to be fixed or dont get the truck whatever no biggie I wanted the truck. Get the truck signed for and delivery set up and was pumped for my truck. I not happy with this truck at all when it got delivered here. The detail job looked like crap, wax all over it and inside had not been cleaned at all. Rear seat belt didn't work and my nice leather had 2 scratches in the back seats that weren't there when I signed for the truck. Along with needing 2 brake lights replaced and front brake pads and a oil change also. Upper management didn't even reply to my email of pics and info on the issues or return calls. After detailing it myself 5 hours later and replacing the taillights myself another hour. I took it up to my local ford dealership for the brakes and said we will take care of you sorry for your experience. Don't be attracted to this dealership because of the better deal they will just make ya pay for everything and not deliver on there end or stand behind there sale of the product. Very disappointed and do not recommend. More

Lee in parts is awsome. ..always replies quickly and answeres all my questions. If he doesn't have the part in stock he quickly finds one! Thank you! ..always replies quickly and answeres all my questions. If he doesn't have the part in stock he quickly finds one! Thank you! More

Big wow incredible service and customer care. Incredible indeed. Get the job done right quick and both right and quick. Incredible indeed. Get the job done right quick and both right and quick. More

As always, prompt and courteous service! !! Tech forgot to reset oil change light... Overall well pleased. !! Tech forgot to reset oil change light... Overall well pleased. More

Owner is a complete hot head. Rude beyond belief. Kasey is his name. Buyer beware. Rude beyond belief. Kasey is his name. Buyer beware. More