Back

City Automall Ford - Service Center

Columbia City, IN

4.7
314 Reviews

314 Reviews of City Automall Ford - Service Center

Sort by
May 29, 2023

Informed me of the work required and completed all the work in a timely manner. More

by WIMMER.WILLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

City Automall Ford responded

We are very happy we could provide you with a positive experience! Thank you for choosing City Chevrolet and we hope to see you again.

May 28, 2023

n o t s u r e of w ha t to s a y ? ? More

by starr,jay1357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Huntley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hively
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Mulder, Nichole Rider
Jun 15, 2023 -

City Automall Ford responded

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

May 25, 2023

I was pleased with all aspects of my service encounter. Rob got me schedule quickly and discussed the possible issues. Tyler and other service staff were courteous and were quick to assist during vehicle More

by PHILJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2023

Great dealership and service team. Very convenient you drive in get out inside and then they pull your car back up and you get in and go. I only go here for service on our expedition More

by jaelkins53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 23, 2023

Excellent service. Very easy to use online appointment scheduling. Got me in and out very quickly More

by rookusj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Huntley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

City Automall Ford responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2023

I brought my 2023 Ford Mustang GT in for its first oil change. City Ford provided me fast a courteous service. More

by jeremypohler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 17, 2023

I would never take my Vehicle any other place then City Ford because I trust that they will keep my Vehicle in good shape when it needs a Service. More

by TIMHART1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

Clean,organized,friendly, need more Grand Cherokee Jeeps , Awesome coupons.most places do not offer those. Staff very helpful More

by judydpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

City Automall Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 16, 2023

Everything went very well in this and i will probably be back in the future !! More

by lhill4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

May 16, 2023

He is very knowledgeable about any service that may be needed for your vehicle. He explains everything that was done. He explains everything about the bill . More

by BELLINGERM53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

City Automall Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

...
26
...