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City Automall Ford - Service Center

Columbia City, IN

4.7
314 Reviews

314 Reviews of City Automall Ford - Service Center

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June 13, 2023

Friendly, respectful of my time, communicate what my car needs and what they are doing to the car. I trust Rob. More

by Susan Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

City Automall Ford responded

Susan, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 10, 2023

Employees all friendly and did a good job. Did not try to talk me into unnecessary work. More

by gerohrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Huntley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hively
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Mulder, Nichole Rider
Jun 15, 2023 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2023

Everyone was nice when we walked in the door and showed us were we needed to go, and they took care of us and we were off great work More

by BARBCRIPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2023

During COVID I took my car to City Ford after moving back from Virginia and have been going here ever since. I travel from Fort Wayne to take my car here. The service is always great and they get me in and o More

by zmwright24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorene
Jun 15, 2023 -

City Automall Ford responded

We are very happy we could provide you with a positive experience! Thank you for choosing City Chevrolet and we hope to see you again.

June 07, 2023

Ford Service is good. I have been visiting from 4.5 years and every time Ford Service is good and people are friendly. Thanks😊 More

by SUMANTH KODANDARAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2023

It is always a please to work with Robert. Very professional! Looking forward to my next visit. More

by mark@espichprinting.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2023

You can trust City Ford do you take care of all your needs as far as automotive goes diesel, gas etc. More

by PRECISEGRANITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2023

Very Friendly staff and quick service. I would go back there for sure when needed my car service. More

by cinnanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dorene Trammel
Jun 15, 2023 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2023

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by Justin.Brauchla
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

City Automall Ford responded

Justin, thank you for the high star rating!

May 30, 2023

Great customer service. Professional and clean environment. Popcorn was a nice touch. Will be returning. More

by Minjo1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Huntley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hively
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Mulder, Nichole Rider
Jun 15, 2023 -

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

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