Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
City Automall Ford - Service Center
Columbia City, IN
326 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
326 Reviews of City Automall Ford - Service Center
Sort by
October 10, 2023
Rob takes very good care of my fleet of vehicles. He has gone out of his way more than once to accommodate us He has gone out of his way more than once to accommodate us More
by RON.SLAGAL
Verified Customer
October 09, 2023
Always a pleasure to do business here, friendly and honest with fair prices. Worth the drive! honest with fair prices. Worth the drive! More
by BIKEDOG2264
Employees Worked With
October 04, 2023
Service is always fast, friendly, accommodating, and super affordable! Rob was excellent with communicating what was being done while my vehicle was there. super affordable! Rob was excellent with communicating what was being done while my vehicle was there. More
by jaimee_indiana
Employees Worked With
October 04, 2023
Great fast service, they were very prompt on the time we scheduled had me in and out in about 30 minutes for the works oil change/tire rotation and 99 point inspection!!!! scheduled had me in and out in about 30 minutes for the works oil change/tire rotation and 99 point inspection!!!! More
by Georgeking1388
Employees Worked With
October 02, 2023
Staff was very courteous. Communication was great. Got my vehicle back to me quickly. Would recommend. Communication was great. Got my vehicle back to me quickly. Would recommend. More
by reaper1moa
Employees Worked With
October 02, 2023
The Ford service team has always went above and beyond for me in the past. I will continue to do business with them in the future. for me in the past. I will continue to do business with them in the future. More
by R.DAFFORN
September 28, 2023
Everything was great. They answered all my questions, and service was completed in a timely manner. They answered all my questions, and service was completed in a timely manner. More
by SVHTRAVEL
Employees Worked With
September 26, 2023
Definitely a step up from my experience in Warsaw, great customer service! Rob was fantastic in asking questions about my needs, explaining service, and answering my questions. Would definitely recommend! customer service! Rob was fantastic in asking questions about my needs, explaining service, and answering my questions. Would definitely recommend!! And LOVE the online booking for service, super easy and fast. More
by marywentorf
Employees Worked With
September 25, 2023
Handy to my home. Always accommodating. Efficient and knowledgeable. Courteous and friendly. I just wish they would learn my name. Always accommodating. Efficient and knowledgeable. Courteous and friendly. I just wish they would learn my name. More
by SHELLEY.CRUM
Employees Worked With
September 23, 2023
Tyler, Rob, and Brandon, amount everyone else, continue to provide exceptional service at City Ford! Would recommend to anyone! to provide exceptional service at City Ford! Would recommend to anyone! More
by CLAYTON.DIMMITT
Employees Worked With
Other Employees :
Brandon
