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City Automall Ford - Service Center

Columbia City, IN

4.7
316 Reviews
Call Service Center (260) 244-5111

316 Reviews of City Automall Ford - Service Center

Sort by
February 05, 2024

My experience was good. Staff was friendly and helpful. Service was completed is reasonable time with no surprises. More

by Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

City Automall Ford responded

Kent, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2024

Work was quick and professional. Would recommend the dealership, sales, parts & management team to anyone looking for a Ford vehicle. More

by Eagle_Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Holliger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

City Automall Ford responded

It is great to hear everything was done quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!

February 03, 2024

Blake was great to work with! Great customer service and tried to meet every need I had! More

by Lundjessica77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Byerly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Mulder
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Feb 06, 2024 -

City Automall Ford responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2024

Excellent job. Very friendly, informative, and professional. Thanks for making an easy day for me More

by SKNUDSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2024

Very helpful and they began to work on my car in a timely manner and kept me informed. More

by CBANDELIER
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

City Automall Ford responded

We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2024

Great service. More than willing to listen and answer all questions. Always willing to take the extra step to take care of everything you need. More

by Tom&Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2024 -

City Automall Ford responded

Tom, thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2024

Very quick service, I will be back for sure. Always helpful when I have questions too. More

by Cadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

City Automall Ford responded

Cadams, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 22, 2024

Very easy to deal with. Being able to set up our service appt online was very convenient City Ford's service department has always done a great job for us. More

by jnschad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

City Automall Ford responded

We are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

January 20, 2024

Great experience. There was a small problem and the team resolved it very quickly. Recommended! More

by briansheehan79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

January 17, 2024

Always polite and eager to answer any questions. Rob & Tyler are wonderful assets to the City Ford Service Department. More

by josh.odum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

City Automall Ford responded

Josh, thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!

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