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City Automall Ford - Service Center

Columbia City, IN

4.7
315 Reviews
Call Service Center (260) 244-5111

315 Reviews of City Automall Ford - Service Center

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February 23, 2024

The recall work was done fast. Liked the kids play area. Staff was nice as well. More

by prestonwjennings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

City Automall Ford responded

We are so pleased you enjoyed your visit to City Chevrolet! We do hope we can be of assistance in the future. Take care!

February 20, 2024

Quick service on multiple recall items. Had my vehicle repairs done quickly. Great dealership and outstanding service sept. More

by ADPSMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

City Automall Ford responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2024

Justin Harmon and Rob Lonsbury are both extremely helpful and always take extra care following through with all my service needs. It is always a pleasurable experience dealing with these two professionals. More

by R.DAFFORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2024 -

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We hope you have a great day!

February 15, 2024

Very friendly. Clean show room. Easy to work with and quick to find financing. Would go back More

by Lovetrucks5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Roller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Thank you again for choosing City Chevrolet and we hope to see you again.

February 13, 2024

This dealership is awesome and it's all due to the amazing team that works there. Tyler and his boss Justin are an amazing team and I am proud to spend my hard earned money with them More

by JAY.PRATT4200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2024 -

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

February 13, 2024

The problem was fixed in a very timely manner. Still have a growel, but they could not hear it. More

by LYENDAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2024 -

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (260) 244-5111 so we can assist you further.

February 09, 2024

Purchased a vehicle from Ty in May 2023 and have been really satisfied with sales and Rob in service. Couldn't ask for better people. I have been impressed with the dealership. More

by BIRDDG1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2024

Service was quick and professional. Price gor the works was reasonable. Will be back for service in the future. More

by WRISTINE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

City Automall Ford responded

We're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

February 06, 2024

They could not find a problem so they did not charge me anything. They are servce oriented. More

by CBANDELIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2024 -

City Automall Ford responded

Thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2024

My experience was good. Staff was friendly and helpful. Service was completed is reasonable time with no surprises. More

by Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

City Automall Ford responded

Kent, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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