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City Automall Ford - Service Center
Columbia City, IN
315 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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315 Reviews of City Automall Ford - Service Center
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March 15, 2024
Rob worked with us to fix my vehicle when the initial repair didn’t take care of the entire problem. He was always very friendly and knowledgeable and very helpful. repair didn’t take care of the entire problem. He was always very friendly and knowledgeable and very helpful. More
by Ashley
Verified CustomerEmployees Worked With
March 08, 2024
Robert was great, I appreciate that he took the time to explain the service work being done (recall). And the newly installed diagnostic equipment was quite impressive, he explained how it works and the ad explain the service work being done (recall). And the newly installed diagnostic equipment was quite impressive, he explained how it works and the advantages of having this equipment, so customers have real time diagnostics that otherwise might go un-noticed. Great job.....Thank you More
by benannettemelvin
Employees Worked With
March 05, 2024
Excellent service department - they keep the schedule they tell you. The do an excellent job. they tell you. The do an excellent job. More
by Jon
March 05, 2024
Tyler and the service team are very friendly and knowledgeable! Thank you again for the wonderful service! knowledgeable! Thank you again for the wonderful service! More
by rocofields
Employees Worked With
March 05, 2024
From the first call to the last call that it was done everything was spot on. From diagnosis to complication. Would recommend every time! everything was spot on. From diagnosis to complication. Would recommend every time! More
by tkshively05@yahoo.com
Employees Worked With
March 02, 2024
My visit for service was as I would expect it to be at an Auto Dealership representing the Ford branding as well as Chevrolet; Professional, courteous, and timely. Auto Dealership representing the Ford branding as well as Chevrolet; Professional, courteous, and timely. More
by bctroutman93
Employees Worked With
February 28, 2024
Rob in service is always to notch! ! Their detailing department is great!! highly recommend their department. ! Their detailing department is great!! highly recommend their department. More
by DESIMMONS
Employees Worked With
February 27, 2024
City Ford has the best service department in this area! They always make you feel welcome and complete the service work when promised They always make you feel welcome and complete the service work when promised More
by dennisfawcett
February 27, 2024
The service was what I expected. It took a little longer than I figured but they were quick to respond and answer any questions I asked. I appreciated them doing a good job with my t It took a little longer than I figured but they were quick to respond and answer any questions I asked. I appreciated them doing a good job with my truck. More
by EJAMESFF
February 26, 2024
Excellent work performed and good customer service. Service performed in a timely manner and personnel keep me posted trough the process. Dealer have good vehicles on the showroom that makes every visi Service performed in a timely manner and personnel keep me posted trough the process. Dealer have good vehicles on the showroom that makes every visit more enjoyable. Personnel reviews all the service done to the vehicle before calling you. More
by Cristhian Tacoronte
