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City Automall Ford - Service Center
Columbia City, IN
356 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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356 Reviews of City Automall Ford - Service Center
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May 24, 2025
Very friendly and seem to be very knowledgable and explained issue to me so I could understand it explained issue to me so I could understand it More
by bhnico1991
Verified Customer
May 20, 2025
The place is AMAZING! will def go down in my favorite place i EVER purchased a car! No smoke and mirrors, just honest salesmen who want to sell you a car you can afford! T will def go down in my favorite place i EVER purchased a car! No smoke and mirrors, just honest salesmen who want to sell you a car you can afford! They dont even care if they make money off you or not! Every person i came in contact there i litrrally loved! Will def be back! In 6 years.....lol More
by gillenwater.april
Employees Worked With
Other Employees :
Zach Ott was the sweetest sales person i ever met! The truck sold itself, but he made it fun!
May 18, 2025
Advisor Rob was courteous and excellent in communication and updating me on the progress of my car repairs. Expedited parts to ensure my car was ready promised time. Highly recommend. and updating me on the progress of my car repairs. Expedited parts to ensure my car was ready promised time. Highly recommend. More
by MWASKIM
May 17, 2025
They did a very good job fixing the recalled problem in our ford maverick and came out to our house to do it our ford maverick and came out to our house to do it More
by shop3
Employees Worked With
May 13, 2025
Prompt courteous service. Answered all questions and very pleasant experience. Will definitely come back for future service. Answered all questions and very pleasant experience. Will definitely come back for future service. More
by tjp90210
May 10, 2025
Second vehicle we have purchased from Ty at City Ford. Ty is amazingly helpful, answers any and all questions. He is the only person that we will deal with. Ty is amazingly helpful, answers any and all questions. He is the only person that we will deal with. More
by Angelahoward2432
May 09, 2025
It was very easy to set up an appointment for the oil change and have them pick up and deliver my car back to me. I have not seen the oil life reset on the FordPass app yet though. change and have them pick up and deliver my car back to me. I have not seen the oil life reset on the FordPass app yet though. More
by tanmichelle44
Employees Worked With
May 09, 2025
Good people to work with & reasonable prices & very fast service, will be going back for furture service service, will be going back for furture service More
by DAISYBEE55
Employees Worked With
May 09, 2025
Had a great experience at City Auto Mall from the sales department to the service department spot on!! Will recommend to anyone and everyone! department to the service department spot on!! Will recommend to anyone and everyone! More
by mikeamysmith2000
May 06, 2025
Justin is always a pleasure to work with. He is very helpful and happy. Everything is always taken care of He is very helpful and happy. Everything is always taken care of More
by JANDALEBRIDGE
