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City Automall Ford - Service Center
Columbia City, IN
325 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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325 Reviews of City Automall Ford - Service Center
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January 31, 2025
City Ford is a step above other Ford dealers in the area. I drive from Warsaw because their service is excellent! Very knowledgeable and responsive, speedy service and no unnecessary extras. They always a I drive from Warsaw because their service is excellent! Very knowledgeable and responsive, speedy service and no unnecessary extras. They always answer my questions and I trust them. More
by marywentorf
Verified Customer
January 29, 2025
Very nice waiting area very nice service people, and very clean shop and explained all services clean shop and explained all services More
by HILLAM64
Employees Worked With
January 28, 2025
She used excellent communication and had precise product knowledge. She was very professional yet personable. knowledge. She was very professional yet personable. More
by VERDUGOHILLS
January 22, 2025
City Ford is second to none. Whether it be for parts, service, or sales, they are professional, courteous, and know what it means to be a service organization. We'll done. Whether it be for parts, service, or sales, they are professional, courteous, and know what it means to be a service organization. We'll done. More
by j_conwell
January 18, 2025
Great job on inspection. Good communication on the problems. Will take there again in the future Good communication on the problems. Will take there again in the future More
by RDHUNT55
Employees Worked With
January 18, 2025
Great service! Changed oil in my car pretty quick! Would recommend city ford to anyone! Changed oil in my car pretty quick! Would recommend city ford to anyone! More
by samg9
Employees Worked With
January 13, 2025
Tyler is always helpful and efficient, getting me in and out quickly for a few service items. out quickly for a few service items. More
by ELKSGOLFER
Employees Worked With
January 10, 2025
Took over three weeks to get car back. Slow to get transmission from Ford. Concerned about quality and reliability of transmission and car itself. Also now the A/C does not work. Slow to get transmission from Ford. Concerned about quality and reliability of transmission and car itself. Also now the A/C does not work. More
by JDROWE1
Employees Worked With
January 03, 2025
I was disappointed that they were unable to fix my older Mercury . I really need fog lights . Mercury . I really need fog lights . More
by MARK4UNION
Employees Worked With
December 26, 2024
Rob was very helpful and the work was done quickly so that I not without my vehicle for long. that I not without my vehicle for long. More
by DEAN.BICKEL
Employees Worked With
