
City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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Thank you to City Automall. They got us a great deal on a car we love. Very kind and helpful They got us a great deal on a car we love. Very kind and helpful More
Will made the drive worth it from Indianapolis. He told us the exact condition the car was in and when we arrived, it was absolutely as described. It was a breeze! He told us the exact condition the car was in and when we arrived, it was absolutely as described. It was a breeze! More
I was very happy with my purchase here. I love the Jeep and the process was easy I love the Jeep and the process was easy More
The service was wonderful and they were very efficient at fixing the problem. I am appreciative of the process. fixing the problem. I am appreciative of the process. More
Brian came in on his day off to accommodate my busy schedule and sell me a truck. He was patient with me, and very understanding to my needs in a new truck. Brian was very personable. He was very inter schedule and sell me a truck. He was patient with me, and very understanding to my needs in a new truck. Brian was very personable. He was very interested in what I thought about the trucks I was looking at and would make recommendations based on my needs and wants. I would recommend Brian to anyone looking for a new vehicle. The biggest reason i went to look at your dealership first out of the multiple dealerships I reached out to was because of of the way he was persistent in trying to figure out what what it was that I looking for in a truck. He found it! Hit the nail on the head! It was a very good truck buying experience. Thank you Brian and thank you City Chevrolet Vets take care of Vets. Semper Fi Ryan Gray More
Devin and Matt did an amazing job with helping my husband and I find the perfect car! 10/10 would recommend any of my friends and family to do business with them! Blake was great in the finance office in exp and I find the perfect car! 10/10 would recommend any of my friends and family to do business with them! Blake was great in the finance office in explaining everything as well. Thank you City Chevy for our brand new Equinox we love it already!! More
A little more detail about actual valve test results on the work order would be helpful. Service rep did not seem familiar with recall I was bringing bronco in for (not a confidence builder for me..) the work order would be helpful. Service rep did not seem familiar with recall I was bringing bronco in for (not a confidence builder for me..) More
I found a 2017 Mitsubishi Outlander online and Brian called me. I set up an appointment and once I got there the car was on and the air conditioning was going for me. He led me through the entire proces called me. I set up an appointment and once I got there the car was on and the air conditioning was going for me. He led me through the entire process and didn't rush me on my purchase. Highly recommend. More
I had great service all the way around from all of the employees and everyone was so nice. employees and everyone was so nice. More
They diagnosed a leak for me in my A/C system, it was a slow leak and I could get the A/C to work intermittently. Offered two potential options to fix, I chose the more affordable option to try to repair d slow leak and I could get the A/C to work intermittently. Offered two potential options to fix, I chose the more affordable option to try to repair due to not wanting to spend a large sum to fix this while trying to make other large purchases. While attempting to fix it, they broke one of the fittings, which I admit, looks corroded and appears to be an honest mistake. Once this happened, the only other repair option presented was the expensive one, which I had previously declined. What disappointed me most is that when I got there to pick up my vehicle (that now has no A/C), they tried to charge me for parts that they did not use, and a diagnostic fee. I had to ask about the part fee, otherwise they would have charged me for that. I would think that maybe the diagnostic fee would have been taken off too, since I am now in a worse state, but no dice. More