Citrus Motors Ford

I'll focus on vehicle delivery only. Sucks B - l -S. I'm 53 years old and owned in excess of 20 vehicles over my lifetime thus far (Shameful). There was next to no explanation or walk Sucks B - l -S. I'm 53 years old and owned in excess of 20 vehicles over my lifetime thus far (Shameful). There was next to no explanation or walk around of the vehicle at Delivery. It was like there was a skeleton crew working and they didn't have the time or it was getting late and they wanted to go home. Signed the paperwork here's the keys a swift kick in the xxx and adios. Since it was a vehicle I ordered direct it was just by chance I noticed one of the add On's was not installed. So I'm still waiting for it to come into parts. It was a pleasure dealing with Margaret and Alex beyond that Final Delivery left something to be desired. I also bought a maintenance contract, I'm hoping it's not tied to this dealership cause I didn't get a warm fuzzy with that crowd. Had a problem with Passenger side window not going up/down properly. Service drive guy tells sales guy how to fix it potentially vice going over and doing it himself. This is a two days since delivery but they could give a flying F - - K suggested fix didn't work so they scheduled me for a return on the 21st for service date. Not a good way to start off with my new Bronco at this dealership. Seriously folks, come out tell how it uses 87 octane but if you run 89 you see an performance increase. Talk about the Glass Display, the seats etc etc. How the remote start works, how to turn on the Engine Block Heater. How the windows work. I came out and found all my frickin windows down in the driveway at my house. I had to get on Bronco Nation to find out why. I turned that feature off immediately. More

Excellent service from all the staff I'm very sure I will let family and friends know about this dealer let family and friends know about this dealer More

I had a smooth, transparent, attentive process when ordering and getting my mustang at Citrus Ford. Margaret helped me out and she was very helpful throughout the whole process. ordering and getting my mustang at Citrus Ford. Margaret helped me out and she was very helpful throughout the whole process. More

Poor customer service. Received my new truck with damage to interior and exterior, and it had over 40 miles when picked up. Paint has scratches and in interior has scuff ma Received my new truck with damage to interior and exterior, and it had over 40 miles when picked up. Paint has scratches and in interior has scuff marks and scratches on panels. The tailgate has a large paint run that shouldn't have passed inspection. Dealer does not seem to care about my concerns. More

I would say that Eric the service advisor is the best employee that Citrus has. Helpful, respectful, patient 5 stars for him. 3 stars for the dealership since it takes over a week to get a response and n employee that Citrus has. Helpful, respectful, patient 5 stars for him. 3 stars for the dealership since it takes over a week to get a response and no one ever answers the phone. Horrible since they have an answering service which boggles my mind. More

Quick And Fast Service. No Time Really Needed To Get In To Handle Your Business. No Time Really Needed To Get In To Handle Your Business. More

Citrus Motors team was attentive to all my needs and no pressure to work with during my hectic travel schedule. pressure to work with during my hectic travel schedule. More

Outstanding Service. Fast And Quick. Vinnie And Bryon Did A Outstanding Job Helping Me Dale With The Purchase And Getting Me Out Of My Old Vehicle. Thank You Again Vinnie Fast And Quick. Vinnie And Bryon Did A Outstanding Job Helping Me Dale With The Purchase And Getting Me Out Of My Old Vehicle. Thank You Again Vinnie And Bryon. Outstanding / Five Stars To You Guys. Love The Escape. Thank You Again Also David Rodriguez In Citrus Motors Ford Service For Everything Also. More

We had a great experience with Citrus Ford. The sales staff were pleasant and very helpful. We were very satisfied with their customer service. The sales staff were pleasant and very helpful. We were very satisfied with their customer service. More

Dread dealership interactions, but Cesar was absolutely amazing! No pressure at all. He made the whole process absolutely painless and stress free! I dealt with Luis to sign my paperwork and go over featur amazing! No pressure at all. He made the whole process absolutely painless and stress free! I dealt with Luis to sign my paperwork and go over features of my new (used) vehicle and even the finance lady rocked it for us!! Thanks so much to Cesar, Luis and Gabby for an incredible experience! I love my car! I will be back when I need a new one! More