Circle Infiniti - Service Center
West Long Branch, NJ
787 Reviews of Circle Infiniti - Service Center
GREAT DEALERSHIP After picking up my car from service realized other key fob showed service not completed. After talking with Sal and Marcus (GREAT PEOPLE) they connec After picking up my car from service realized other key fob showed service not completed. After talking with Sal and Marcus (GREAT PEOPLE) they connected me to Mike, a service tech. He walked me through the center stack step by step. Solved the service reminder problem and saved me an hour drive back. These are people who KNOW what they sell. Can't say enough good things about them. They make you feel like your their only customer. Worth the ride from ANYWHERE. Thank you CIRCLE INFINITI. More
Turned around an experience It is easy to give a dealer's service department high marks when everything goes right. It is another thing to give a high rating when things don't go It is easy to give a dealer's service department high marks when everything goes right. It is another thing to give a high rating when things don't go as smooth. Last week the service on my car fell short of my expectations. I pointed out my concerns to management and they quickly and professional worked with me to resolve and ensured that I was once again a very satisfied client. I will continue to use this dealership for years to come and will recommend to friends and family members. I want to add that John DiLieto treats my car like his own and makes sure it receives the highest care when I bring it in for service. So still five stars in my book for the dealer and the employees I come in contact with. More
Great Service Once Again Took my car in for its scheduled repair. Great by the staff as I pulled up. Met with John DiLieto right away. Repair done on time and that price pr Took my car in for its scheduled repair. Great by the staff as I pulled up. Met with John DiLieto right away. Repair done on time and that price promised. More
5-Star Service I recently had my Infiniti Q50 serviced at Circle Infiniti in West Long Branch and was very impressed with the high level of service I received. I was I recently had my Infiniti Q50 serviced at Circle Infiniti in West Long Branch and was very impressed with the high level of service I received. I was treated both professionally and respectfully by my Service Advisor Sal Graziano. I had such a positive experience... I felt very comfortable and assured with the knowledge Sal provided of my vehicle answering all my questions and concerns. The service was performed quickly and the accomodations were superb while I waited. Sal is an expereinced professional, with great knowledge of the Infiniti brand and someone you could trust and I highly recommend him and will request him again when I return. I highly recommend Circle Infiniti and without a doubt purchase my next Infiniti from Circle. Job well done Sal! More
Circle Infiniti Impresses Again! I recently went in for service at Circle Infiniti and was once again impressed with the level of service that I received while I was there. The servic I recently went in for service at Circle Infiniti and was once again impressed with the level of service that I received while I was there. The service was completed quickly and I was able to wait in the comfort of the dealership while it was completed. My service representative, Ann Trapani, was extremely friendly and, as always, provided superior service-- so much so that I specifically ask for her whenever I come in for service. It's quite obvious that Ann and Circle Infiniti understand that the customer experience goes beyond selling a car. In fact, the level of service Circle Infiniti provides was the main factors in my decision to lease from that dealership again! More
always a great experience always great service. Trust the advisors. John D. helped me this time and everything went smooothly. Car runs like it's new again. Thank you Circl always great service. Trust the advisors. John D. helped me this time and everything went smooothly. Car runs like it's new again. Thank you Circle Infiniti More
Great service! Went in for an oil change, tire rotation, and filter change. Pam, Anne, and John always take care of me. Had me in and out within an hour! Entire s Went in for an oil change, tire rotation, and filter change. Pam, Anne, and John always take care of me. Had me in and out within an hour! Entire staff always friendly including my salesman Raymond Andrews. More
Great Dealership My husband and I have been dealing with Circle Infinity for over 10 years. Within the 10 years, we have purchased 2 vehicles and leased 3 FX models. My husband and I have been dealing with Circle Infinity for over 10 years. Within the 10 years, we have purchased 2 vehicles and leased 3 FX models. Servicing our cars has been a real pleasure. The servicing employees are very friendly and knowledgable. We have never had a complaint or a problem with servicing our cars at this dealership. Would certainly recommend this dealership for service and purchasing a vehicle. More
Buying and Servicing made easy at Circle Infiniti I drive 45 minutes to get my car serviced at Circle Infiniti. My original experience started in 2011 when I purchased the car from Ray Andrews. I had I drive 45 minutes to get my car serviced at Circle Infiniti. My original experience started in 2011 when I purchased the car from Ray Andrews. I had gone to several dealerships looking at cars and Ray spent all the time I wanted answering my questions. He has always followed up on anything which he promises. I also was fortunate to meet Pam Crisafulli in service who has been exceptional in taking care of my service needs. She makes scheduling an appointment easy and it is always a pleasure dealing with her. When I need a loaner car she makes sure that I get one. She makes sure all my concerns get taken care of. I always feel good after leaving there. As you can guess, I would highly recommend purchasing and servicing your car at Circle Infiniti. More
Outstanding, Consistently Great Service Sal and team live by the motto that Service is the Sum of Many Litttle Things Done Well! Sal Is always polite, professional and on top of the details Sal and team live by the motto that Service is the Sum of Many Litttle Things Done Well! Sal Is always polite, professional and on top of the details. I would not hesitate to recommend them to anyone and everyone and my next new car will be at Circle because of their service on my current Infianti. Sal believes in the life time value of the customer. More