Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Circle INFINITI
West Long Branch, NJ
1,490 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,490 reviews
August 31, 2023
JP and Joe N are the absolute best at Circle Infiniti! ! JP is always accommodating anytime I need something and he makes sure I have everything I need and Joe N talks me through the whole process and repa ! JP is always accommodating anytime I need something and he makes sure I have everything I need and Joe N talks me through the whole process and repairs to make sure I understand and am having my concerns addressed. I always wait for BOTH of them so I know I’m getting the BEST service!! Thank you More
by Lexcoupe96
Employees Worked With
Joe N, Joseph (JP) Piccininno
August 26, 2023
Honest and very competent service; was informed of need to replace air filters prior to replacing them upon my consent. Fees were reasonable and my wait was minimal. Very pleased as usual. to replace air filters prior to replacing them upon my consent. Fees were reasonable and my wait was minimal. Very pleased as usual. More
by paternoster103
August 26, 2023
Circle Infiniti delivers outstanding customer experiences. They go above and beyond every time I go there. I found myself with a tire issue late Wednesday night after work and thankfully they hav experiences. They go above and beyond every time I go there. I found myself with a tire issue late Wednesday night after work and thankfully they have someone in service who was able to take my car and at that late in the night give me a loaner car so that I could get to work the next morning. They always go the extra mile. That’s why I recommend all my family and friends and will continue to be a very happy return customer.. More
by lmell1016
August 03, 2023
First class dealership! Salesman was Ray Andrews on my QX60. He made the experience so easy, always professional, knowledgeable, responsive and friendly. Dealership devic Salesman was Ray Andrews on my QX60. He made the experience so easy, always professional, knowledgeable, responsive and friendly. Dealership device department was equally as impressive. More
by Mary.a.antonelli
Employees Worked With
Other Employees :
Joseph (JP) Piccininno
July 22, 2023
Great dealership, clean facility, nice lounge/waiting area and friendly staff. Always great customer service. area and friendly staff. Always great customer service. More
by Envieddesigns
July 13, 2023
Fantastic dealership from the sales department, service department and parts department. My family have been customers for 20 years purchasing new and used vehicles,, leasing, and parts. I actually enjoy department and parts department. My family have been customers for 20 years purchasing new and used vehicles,, leasing, and parts. I actually enjoy going to Circle Infiniti and through the years have got to know the staff by name. The facility is always clean and welcoming, stocked with treats and great coffee for the customers and a great place to chill out when my vehicle is serviced. It's a pleasure to be a customer of this dealership!!!! Because of my long relationship with Circle Infiniti, I have interacted with everyone in the service department at one time or another. Great Staff!! More
by jleept109
Employees Worked With
Other Employees :
Joseph (JP) Piccininno
July 08, 2023
The BEST. My Infiniti's always get serviced at Circle. Kudos to Todd and his team! My Infiniti's always get serviced at Circle. Kudos to Todd and his team! More
by JD
June 30, 2023
The staff is friendly, helpful and knowledgeable. They answered my questions and kept me in the loop throughout the process. I will definitely be back and recommend them to others. They answered my questions and kept me in the loop throughout the process. I will definitely be back and recommend them to others. More
by JackieD
