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Circle INFINITI
West Long Branch, NJ
1,508 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,508 reviews
May 16, 2024
Pam Crisafulli was my service consultant she was professional, polite, and took very care of me. The service on my vehicle was done quickly. Definitely recommend Circle Infiniti and Pam Crisafulli! professional, polite, and took very care of me. The service on my vehicle was done quickly. Definitely recommend Circle Infiniti and Pam Crisafulli! More
by The Boss
Employees Worked With
May 15, 2024
brought my car in for service and was greeted with a smile by Annmarie and pam they took care of all my work seamless. Give me a call that was spotless. All very pleasurable experience. smile by Annmarie and pam they took care of all my work seamless. Give me a call that was spotless. All very pleasurable experience. More
by AGAG1091AGAG1091@aol.com
Employees Worked With
Other Employees :
Tim Ens
April 23, 2024
I have purchased 2 vehicles at Circle Infinity and have been a satisfied customer for 10 years. The service department is Great always good service. Although Pam has been my service person in the past and been a satisfied customer for 10 years. The service department is Great always good service. Although Pam has been my service person in the past and has always provided excellent service for my last service on 4/18/24 Joe N was my service person and also provided excellent service. Both service reps were courteous and took the time to explain what services were being done and then what additional services were recommended. Also like that the dealership offers a loaner car and car wash. Both Pam and Joe are great representatives of the Circle Infiniti dealership and their mission to provide exceptional customer satisfaction. More
by Boubou
April 15, 2024
I could NEVER say enough to let you know how AMAZING circle infiniti is!!! Nothing you ask or say is ever a problem! I trust them COMPLETELY and always look forward to my service appointments! circle infiniti is!!! Nothing you ask or say is ever a problem! I trust them COMPLETELY and always look forward to my service appointments! More
by Dvsavino
Employees Worked With
Other Employees :
Joseph (JP) Piccininno
March 30, 2024
Always good service. I have been dealing with JP in service .he's great answers all my questions and always accommodating. Very good at what he does. I have been dealing with JP in service .he's great answers all my questions and always accommodating. Very good at what he does. More
by rlpvb18
Employees Worked With
Joseph (JP) Piccininno
March 26, 2024
Great service department. Wonderful ladies who are the service representatives.?We are repeat customers to this dealership and refer others there also. Wonderful ladies who are the service representatives.?We are repeat customers to this dealership and refer others there also. More
by Nannyof11
March 24, 2024
100 0/0 ++++Service! My appreciation and gratitude to Joe Nazzaro for exceptional service when my windshield wiper stopped on a highway during a major rain storm. Joe eas My appreciation and gratitude to Joe Nazzaro for exceptional service when my windshield wiper stopped on a highway during a major rain storm. Joe eases our worries from the moment I spoke with him. His attention to detail and care for our need was outstanding. He got us service right away. I have never had such a positive customer service experience and grateful to him. I hope you recognize Joe and reward as he is an exceptional employee and Infinity is lucky to have him represent them. I actually bought new tires and all weather mats while I was there. I will now switch completely to West Long Branch for all my future service and all with Joe. More
by dianefox
Employees Worked With
March 23, 2024
Amazing service department. Quality of service from the moment you enter as well as waiting area is of highest quality. Joseph Nazzaro is my go to Advisor at Circle Infiniti Quality of service from the moment you enter as well as waiting area is of highest quality. Joseph Nazzaro is my go to Advisor at Circle Infiniti More
by A Patel
Employees Worked With
March 16, 2024
Yesterday's service was very professional - I actually arrived early and the women (I forget her name) actually took me early. Also told me (b/c I shared I was in the process of moving) that if I needed arrived early and the women (I forget her name) actually took me early. Also told me (b/c I shared I was in the process of moving) that if I needed to return the car on saturday that would be fine. The gentlmen also helped me load the loaner car - Always kind and professional. 10/10 Lorraine Russell More
by jerseyshorenursinginc
Employees Worked With
Other Employees :
Joseph (JP) Piccininno
March 07, 2024
known pam now for 11 years since i’ve had my car new . she always goes out of her way to help each one of her customers. whether it’s a quick oil change or making sure you have a loaner vehicle she makes she always goes out of her way to help each one of her customers. whether it’s a quick oil change or making sure you have a loaner vehicle she makes it happen . truly a wonderful person with great customer service skills!! More
by Adamg37x
Employees Worked With
