Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Circle INFINITI
West Long Branch, NJ
1,490 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,490 reviews
March 16, 2024
Yesterday's service was very professional - I actually arrived early and the women (I forget her name) actually took me early. Also told me (b/c I shared I was in the process of moving) that if I needed arrived early and the women (I forget her name) actually took me early. Also told me (b/c I shared I was in the process of moving) that if I needed to return the car on saturday that would be fine. The gentlmen also helped me load the loaner car - Always kind and professional. 10/10 Lorraine Russell More
by jerseyshorenursinginc
Employees Worked With
Other Employees :
Joseph (JP) Piccininno
March 07, 2024
known pam now for 11 years since i’ve had my car new . she always goes out of her way to help each one of her customers. whether it’s a quick oil change or making sure you have a loaner vehicle she makes she always goes out of her way to help each one of her customers. whether it’s a quick oil change or making sure you have a loaner vehicle she makes it happen . truly a wonderful person with great customer service skills!! More
by Adamg37x
Employees Worked With
February 29, 2024
JP and the service techs are always professional and very knowledgeable when servicing me G37. Ron in parts also gives great insight on normal wear and replacement intervals for my vehicle. knowledgeable when servicing me G37. Ron in parts also gives great insight on normal wear and replacement intervals for my vehicle. More
by lifebeliever
Employees Worked With
Ron, Joseph (JP) Piccininno
February 28, 2024
JP was great. I know I’m always in good, trusted hands when working with him. I know I’m always in good, trusted hands when working with him. More
by Cmiller
February 27, 2024
Service department is fantastic to work with. All members from the time I drove in and am greeted, everyone isalways friendly, helpful, knowledgeable and accommodating. All members from the time I drove in and am greeted, everyone isalways friendly, helpful, knowledgeable and accommodating. More
by Lyssy22
Employees Worked With
February 23, 2024
PamCrisufilli went above and beyond to take care of me and my car.sincr I had a stroke and car had broken down she told me how to get my car to the dealer. Then she text me all the necessary info so my and my car.sincr I had a stroke and car had broken down she told me how to get my car to the dealer. Then she text me all the necessary info so my car could be taken care of.Pam made it very easy for me to take car if my car. Then they picked my husband up at hope to take hi. To the dealer once car was ready. I am so impressed with the help and courtesy that was given to me. I wasn't just a customer I felt soecial More
by howard27
Employees Worked With
February 21, 2024
Service department personnel are very courtesy and attentive to my needs. They communicate throughout the process attentive to my needs. They communicate throughout the process More
by kgdcpa1
February 20, 2024
Annie Trapani and team were great from the moment my car got there to finish. got there to finish. More
by Our4kids13
Employees Worked With
January 31, 2024
Extremely helpful with a tire issue I was experiencing. I will contact dealer with any other issues and know it will be dealt with in a timely manner. I will contact dealer with any other issues and know it will be dealt with in a timely manner. More
by rayfinefinishing
Employees Worked With
