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Circle INFINITI
West Long Branch, NJ
1,474 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,474 reviews
June 16, 2017
Excellent Experience I recently purchased a certified pre-owned Q50. The experience in dealing with a professional team that was far superior than dealing with other deale I recently purchased a certified pre-owned Q50. The experience in dealing with a professional team that was far superior than dealing with other dealerships. More
by CTTaylor
June 14, 2017
crappy customer service We live 26 miles from this dealership and their cutoff for picking up a customers car is 25 miles???? Nice service Infiniti! Guess you don't need the We live 26 miles from this dealership and their cutoff for picking up a customers car is 25 miles???? Nice service Infiniti! Guess you don't need the business... More
by No more Infiniti
Employees Worked With
David DeFilippo, Liz Drehmann
June 13, 2017
Superb Experience as usual I've been a customer of Circle Infiniti for several years now, my go to sales rep is Ray Andrews, I just picked up another vehicle for my wife this pa I've been a customer of Circle Infiniti for several years now, my go to sales rep is Ray Andrews, I just picked up another vehicle for my wife this past weekend and Ray has provided me with exceptional service and always has. From emails or me just walking in, he always takes the time to assist, he's not a pushy sales person, he always responds to my emails. Thanks again Ray!!! More
by Envieddesigns
Employees Worked With
June 08, 2017
Excellent Top notch team. Always on top of everything. Great staff who Always keep you up to date on any services need to be done. Have recommended many people Top notch team. Always on top of everything. Great staff who Always keep you up to date on any services need to be done. Have recommended many people there over other dealerships and all 100% satisfaction. More
by Rechree
June 05, 2017
Service Advisor Excellence I had recently purchased a pre-owned G35x from a private party and wanted to learn about the vehicle history, particularly any recall work and any imp I had recently purchased a pre-owned G35x from a private party and wanted to learn about the vehicle history, particularly any recall work and any impending scheduled maintenance that may not have been performed. Ann Maria Trapani took the time to answer the many questions I put to her. Receiving great customer service is one of my primary requirements when making the decision as to whom I will give my business. My interaction with Ann Maria has provided me with the confidence that Circle Infiniti meets that criteria. More
by CPF
Employees Worked With
June 03, 2017
Oil service First I would like to start that I made a last minute appointment yesterday and John DiLieto was very professional and made a last minute oil appointm First I would like to start that I made a last minute appointment yesterday and John DiLieto was very professional and made a last minute oil appointment for me, and when I walked in today for the appointment John was there to great me. I must say very professional and excellent service. I was extremely happy with the service that was provided for me today. Thank you Roman Zielonka More
by roman412
Employees Worked With
John DiLieto
May 31, 2017
excellent customer service. always above and beyond. John Dilieto always goes above and beyond with my service. I can contact him anytime and he takes the time to schedule an appointment, he makes sure John Dilieto always goes above and beyond with my service. I can contact him anytime and he takes the time to schedule an appointment, he makes sure I have a loaner car and is always waiting for me when I walk through the door, I've owned many different cars and this is by far the best service I've ever had. I highly recommend john and his team at Circle Infiniti More
by kim
Employees Worked With
John DiLieto
May 27, 2017
Excellent Service I love circle Infiniti because of the excellent service from everyone that works here. I was extremely happy to see Ann Trapani is back. She serviced I love circle Infiniti because of the excellent service from everyone that works here. I was extremely happy to see Ann Trapani is back. She serviced my car on this most recent visit and is always a pleasure to deal with. Ann is always professional, friendly and thorough. More
by Lisa Costa
May 25, 2017
Easy to do business with We were treated right by Circle Infiniti. Just bought my second vehicle from them and have been very pleased. Tim Scott and the rest of the team were We were treated right by Circle Infiniti. Just bought my second vehicle from them and have been very pleased. Tim Scott and the rest of the team were very helpful and made sure everything went smoothly. More
by Ben B
May 20, 2017
Excellent Experience I purchased my 3rd QX60 from the dealership in May 2017. I have generally found that buying or leasing a car has been an unpleasant experience. That I purchased my 3rd QX60 from the dealership in May 2017. I have generally found that buying or leasing a car has been an unpleasant experience. That has not been the case at Circle Infiniti. From my salesman to the various managers, all were helpful and made leasing my car easy and painless. I appreciate their professionalism. Thank you. More
by dan w
