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Circle INFINITI
West Long Branch, NJ
1,474 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,474 reviews
January 30, 2018
Great Service ! The service department at Circle Infiniti is the best ! Quick friendly and efficient service department. Ann, Todd and rest of crew are wonderful ! Th The service department at Circle Infiniti is the best ! Quick friendly and efficient service department. Ann, Todd and rest of crew are wonderful ! Thank you More
by MAD1234
January 28, 2018
great service john and all the service employees at circle infiniti are always friendly and helpful.my vehicle has always been taken care of whenever it is in for s john and all the service employees at circle infiniti are always friendly and helpful.my vehicle has always been taken care of whenever it is in for service. More
by qx80lover
Employees Worked With
John DiLieto
January 06, 2018
Jayrod51 Once again, what a pleasure to go for service at this dealer.. I've been a customer for the last 7 years and every time I visit for maintenance servi Once again, what a pleasure to go for service at this dealer.. I've been a customer for the last 7 years and every time I visit for maintenance service I get more impress by the professionalism, knowledge, cordiality, helpfulness and the willingness of the Service Associates to look for the right solution of one your needs. More
by jayrod51
December 29, 2017
BEST SERVICE DEPARTMENT EVER! I can't even begin to explain how great this dealership is. I never wait longer than I have to, I get amazing fresh coffee from the customer lounge, I can't even begin to explain how great this dealership is. I never wait longer than I have to, I get amazing fresh coffee from the customer lounge, and the customer service is out of this world. First, Ann Maria is an angel from heaven. There is nothing she can't get done (and quickly). Pam and Todd are great and Yuri is the nicest and best valet-er ever! They are all FABULOUS and a joy to work with. I am on my THIRD Infiniti and going for my fourth this spring - the car (it's FAST) and the service department is 100% why I have brand loyalty!! More
by elle74
Employees Worked With
Other Employees :
John DiLieto
December 17, 2017
WOW! What a wonderful dealership From soup to nuts, this is a quality dealership from sales to my most recent trip back for general service. Great job what a pleasurable experience! K From soup to nuts, this is a quality dealership from sales to my most recent trip back for general service. Great job what a pleasurable experience! Kudos to my service consultant John Dilieto Jr. From the valet to driving out of the driveway after service everything was so pleasurable and a great experience. I’m a customer of Infiniti for these services you offer a customer. It’s greatly appreciated. Thanks again and keep up the great work! More
by Bubbazub
December 09, 2017
Always the best experience I just picked up my new vehicle & this is my third car from this dealer and I can’t say enough about my sales person Ray Andrews. It doesn’t stop ther I just picked up my new vehicle & this is my third car from this dealer and I can’t say enough about my sales person Ray Andrews. It doesn’t stop there though everyone there is friendly and they always make you feel welcomed, it is just amazing! Thank you to all the employees there at Circle Infiniti!!!! More
by Envieddesigns
Employees Worked With
December 02, 2017
Fast, Affordable and efficient service John and Ann we're both excellent dealers, quick service and a great level of professionalism. Thank you so very much! I don't plan on going anywhere John and Ann we're both excellent dealers, quick service and a great level of professionalism. Thank you so very much! I don't plan on going anywhere else for my car's service :) More
by Jimmy123
November 29, 2017
Maintenance John D is one of the kindest and hardest working people at infiniti he made sure everything was easy and quick for me. Very professional John D is one of the kindest and hardest working people at infiniti he made sure everything was easy and quick for me. Very professional More
by Mikehalv1
Employees Worked With
John DiLieto, Tim Ens
November 22, 2017
Service department The Service Department is fantastic!!!! It's the reason why I came back to purchase another Infiniti at this dealership! They are very attentiv The Service Department is fantastic!!!! It's the reason why I came back to purchase another Infiniti at this dealership! They are very attentive, friendly and provide excellent customer service. More
by Yolanda
Employees Worked With
Other Employees :
Yuri , John DiLieto
November 14, 2017
service had an issue needed resolved asap had no appt and John DiLieto took care of everything as usual, hope to continue the experience with a 2018 soon had an issue needed resolved asap had no appt and John DiLieto took care of everything as usual, hope to continue the experience with a 2018 soon More
by q50s
Employees Worked With
John DiLieto
