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Circle INFINITI

West Long Branch, NJ

5.0
1,491 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us. As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others. We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles. Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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300 State Hwy 36

West Long Branch, NJ

07764

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Showing 1,491 reviews

June 10, 2019

Evan gets straight to the point to satisfy you. I just leased my second car with Circle Infiniti in West Long Branch through Evan again based on his professionalism. Although I made inquiries at num More

by _Govil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Quinones
June 07, 2019

Easy, top notch experience with Mike Fantozzi! Walked into Circle knowing what I wanted. Mike respected my desire to make the transaction short and sweet. He really knows the automotive business More

by CD7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fantozzi
June 05, 2019

Efficiency,promptness,service and personality This is our fifth vehicle from Circle Infinity. Tom is easy to deal with and is always prepared. Highly recommend him and his support team. More

by Easy breezy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Cavallino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Circle INFINITI responded

What more can we say to customers who purchased their "fifth vehicle" from us other then... THANK YOU, THANK YOU, THANK YOU, THANK YOU and THANK YOU!!! We sincerely try to meet the highest expectations of each and every customer that comes to us. We realize that we may miss the mark rarely here and there, but it is gratifying to know when we do succeed it is so appreciated. On behalf of Tom and our entire staff, another big THANK YOU!!!

June 05, 2019

Tom Cavallino Tom is a great salesman; listens to his customers, tries to make the deal happen, and has a good sense of humor. He knows his product and will go the More

by Carole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Cavallino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Circle INFINITI responded

On behalf of Tom and our entire staff, I want to personally thank you for taking the time to let the world know your satisfaction with Circle Infiniti. Tom is a veteran salesman and exemplifies the Circle Infiniti tradition of trying to provide a "truly exceptional experience" to each and every customer. Thank you for making us your dealership and vehicle of choice.

May 26, 2019

COULDN'T BE BETTER ! Why would anyone purchase a car from anywhere else ? There are many areas to consider when we purchase an automobile. Naming just a few, these c More

by Ed Grazi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Circle INFINITI responded

All I can say to this commentary is WOW! We sincerely attempt to excel in everyone of those categories and we couldn't be prouder when someone let's us know we have. Thank you for sharing this review of Circle Infiniti and I am sure that Ray and Ann will truly appreciate your sentiments. Safe driving and have a great summer!

May 24, 2019

Why would I bring my car anywhere else?- I.T. As usual, I had a pleasant and memorable experience working with the Service Advisors at Cirlce. This visit, I worked with John DiLieto on the way in More

by HappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yuriy Kulik, John DiLieto
Jun 06, 2019 -

Circle INFINITI responded

On behalf of our entire Service Department all I can say is Thank You! We truly appreciate dedication to us by both your family and yourself over the past 10 to 25 years. I am sure you realize that most of the people that you so kindly referenced have been with us most of those years. Our entire staff is committed to provide an exceptional experience to each and every customer. Thank you for taking the time to share your experience and we look forward to serving you and your family over the next 25 years.

May 17, 2019

Great Dealership First time customer of Circle Infiniti but will not be my last. Evan was recommended to me by a neighbor and he did a great job. I had my car in mind More

by jacksprat
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Thieme, Evan Quinones
Jun 06, 2019 -

Circle INFINITI responded

On behalf of Evan and Steve, I want to thank you for being a first time buyer with Circle Infiniti and giving us the opportunity to show you how hard we try. The fact that you would even think to take the time to rate us is very gratifying for all of us. The fact that you are so happy with our effort makes us realize that the most important thing for us is to keep trying hard to satisfy every customer that walks through our doors. Thank you again and have a great summer.

May 16, 2019

Excellent Dealership Best buying experience I've ever had. Everyone was extremely helpful, efficient and knowledgeable. They answered all of our questions and didnt rush u More

by fatfreelife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Cavallaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Drehmann, Phillip Binford
Jun 06, 2019 -

Circle INFINITI responded

You surely hit on something important and we want to thank you for bringing it up. We work hard with our employees who are not out there every day greeting customers. The two people that you mentioned are Liz and Erica. Both are office personnel that don't always get recognized for the contribution they make to the overall satisfaction of every customer. On behalf of Liz, Erica and our entire staff, I want to thank you for taking the time to share your experience and have a very happy and safe summer.

May 15, 2019

Service perfomed on QX60 Circle Infiniti in West Long Branch provided great service the moment you make the appointment. Confirmation, reminders to bring credit card, license, More

by Jurko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DiLieto
Jun 06, 2019 -

Circle INFINITI responded

The experience of everyone of our customers is so very important to us. We try very hard to offer the best possible experience that anyone can have at a car dealership. We are well aware that you have many choices when it comes to servicing your vehicle. We can only show our appreciation by providing every customer with a truly exceptional experience. We try and when our customers take the time to let others know how they were treated by us, we sincerely appreciate. On behalf of John and our entire staff, thank you.

May 14, 2019

Excellent Service Department I became part of the infinity family in December 2018. My husband and I have come from another luxury brand and we’re not familiar how to maintain thi More

by sorrentino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Circle INFINITI responded

First of all, Welcome to the Family! Secondly, thank you for sharing your experience for all to see. Third, I want to personally assure you that we will continue to work very hard to keep you satisfied. and Fourth, please be sure to let us know if we ever disappoint you. It is truly our mission to provide the best overall dealership experience of not only any other Infiniti dealer, but any car dealership. Thanks again for the kind words and have a happy and safe summer.

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