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Circle INFINITI
West Long Branch, NJ
1,491 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,491 reviews
September 30, 2019
It was a pleasure to lease a car with a true professional. Don is knowledgeable and we were able to have our car the very next day. professional. Don is knowledgeable and we were able to have our car the very next day. More
by Hilo
Employees Worked With
September 25, 2019
Great Customer Service Went into Circle Infinity for a battery for my key. Spoke to John Dilieto Jr and he took care of it immediately. I asked him how fast I could get the Went into Circle Infinity for a battery for my key. Spoke to John Dilieto Jr and he took care of it immediately. I asked him how fast I could get the car serviced and he said right away and it would be about an hour or so. I inquired about using a service car, he told me it normally requires a day or so notice to have one available. Instead of just saying "No", he looked into it, and found a car that was available. The dealership took care of the service, John called me right away when the car was ready, and I couldn't have appreciated it more. There should be more people like him in the business world. Thank you very much -Richard Stafford. More
by Richard
Employees Worked With
John DiLieto
September 19, 2019
Always a Pleasure Quick and pleasant as always. I have never had a bad experience at this dealership. All the staff are amazing and I go especially for ANN b/c she's Quick and pleasant as always. I have never had a bad experience at this dealership. All the staff are amazing and I go especially for ANN b/c she's the best. Very honest and straight forward. Thank you ANN! More
by busymama
Employees Worked With
Other Employees :
John DiLieto
September 18, 2019
Just bought a QX60 This is the second car I've leased from Circle Infiniti. It's a great dealership. Everything about it is topnotch. The service department is outsta This is the second car I've leased from Circle Infiniti. It's a great dealership. Everything about it is topnotch. The service department is outstanding and the sales department is excellent. Evan was our salesman and he was helpful and courteous. We're very happy with our new vehicle and I would recommend Circle Infiniti (and have already!) to anyone. More
by danandmarla
Employees Worked With
Other Employees :
John DiLieto, Evan Quinones
September 15, 2019
Excellent & Friendly Service I've been going to Circle Infiniti for the past 9 years and I'm always greeted with a friendly smile and a warm hello. From Yuri to Annie, its always I've been going to Circle Infiniti for the past 9 years and I'm always greeted with a friendly smile and a warm hello. From Yuri to Annie, its always a pleasure to bring my vehicle in to have it serviced for the past 9 years. I will be looking to purchase my next Infiniti from Circle and will continue to look forward to working with the service department, in particular Yuri and Annie. More
by WBKCC
September 04, 2019
No Pressure No Gimmick Walk in and get to meet the most courteous and respectful sales man in the automotive arena Tom Cavallino no pressure just straight honesty and integr Walk in and get to meet the most courteous and respectful sales man in the automotive arena Tom Cavallino no pressure just straight honesty and integrity. Bottom line get to experience the a great ride 2019 QX 80 loving it. Thanks Tom More
by Sey James
Employees Worked With
August 29, 2019
great service Have owned two infinitis over the years and always pleased that I feel important when cars are serviced. Technical knowledge, ability to communicate i Have owned two infinitis over the years and always pleased that I feel important when cars are serviced. Technical knowledge, ability to communicate in layman terms, and always going an extra step to meet my time expectations Pam is just a pleasure to work with. More
by ustrust
August 26, 2019
Excellent service Mark walked us through the entire process from turning in our leased Infiniti and leasing our new one. He has been available for all follow up questio Mark walked us through the entire process from turning in our leased Infiniti and leasing our new one. He has been available for all follow up questions. Excellent training session with the tech staff. More
by SEF
Employees Worked With
August 18, 2019
Wonderful service & Pleasant I got a slow leak in tire and drove in with no appt. Met with Ann Maria and she took the car immediately and it only took one hr to repair only. Did n I got a slow leak in tire and drove in with no appt. Met with Ann Maria and she took the car immediately and it only took one hr to repair only. Did not need new tire. Ann Maria understood that I was turning car in for new one next day and did all she could to get it as cheap as possible. I have also with with Pam Crisafulli and she is wonderful as well. Great job More
by Cutterr317@(
August 02, 2019
Great service and great staff . Always keep you update on any problems with your vehicle. Recommended many people here and never have issue. I would reccomend this dealership to an . Always keep you update on any problems with your vehicle. Recommended many people here and never have issue. I would reccomend this dealership to anyone. More
by Rechree
Employees Worked With
Other Employees :
John DiLieto, Liz Drehmann
