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Circle INFINITI

West Long Branch, NJ

5.0
1,491 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us. As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others. We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles. Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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300 State Hwy 36

West Long Branch, NJ

07764

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Showing 1,491 reviews

October 31, 2019

Always great service John takes great care of us as we have 2 vehicles we get serviced here. I am someone who likes to be kept in the loop, stuff happens, just let me know More

by Pucknut666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri (valet - awesome) , John DiLieto
October 30, 2019

Service GREAT service. I have been going to John for over 10+ years. Great service and right to the point. I will keep going to Circle for service. More

by james.h.crupi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DiLieto
October 29, 2019

Excellent service I have been to this dealership multiple times over a couple of years. My service writer is Pam C. I have had a couple others and they are all good. An More

by Reeves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2019

Total Positive Experience From my initial call with questions, to my dealership visit/purchase (all same day within 1 hour) to my car delivery all within 3 days...100% Positive More

by ymonaco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Cavallino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Circle INFINITI responded

On behalf of Tom and our entire Sales staff, I want to thank you for taking the time to share your thoughts and for giving us the opportunity to be your INFINITI dealer. I can assure you that reviews like this don't just happen. It is our goal and our mission, from the very beginning of the customer experience, to be sure that every customer leaves here with the same impression. We strive for "Total Positive Experience" every time and we although we realize we can't hit a home run every time, rest assured that we sure do try. Thanks again and enjoy your new car.

October 19, 2019

Wonderful Dealer and Incredible Customer Service I cannot say enough wonderful things about Circle Infiniti. Today was my 2nd. visit and not only was the service extremely fast, but everyone in the d More

by Ellen C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2019

Best customer service from Anne Infiniti makes everything so easy. Scheduling service, loaner cars, approval of items needing attention. Swift processing of service. Anne Trapani in More

by S Rochford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2019

Amazing experience! I just leased a Q50 with Mike and got the red carpet treatment from the minute I walked through the door. Thanks Mike! More

by Nanro42
Recommend Dealer
Yes
Employees Worked With
Mike Fantozzi
Oct 31, 2019 -

Circle INFINITI responded

You have no idea how important it is for us to hear your opinion of the customer experience that you have when you visit us. We may not always make every customer 100% satisfied, but I assure you, we sure do try. I will be sure to let Mike know how happy you were with the experience and if you have any questions or need assistance with service or anything else, I am sure he will be glad to assist you. Thanks again for taking the time to share and enjoy your new Q50.

October 07, 2019

In for routine maintenance, as always my service rep Pam C. Took great care and provided excellent customer service, from scheduling to check out it’s always smooth. The new facility is great always clean a More

by Envieddesigns
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2019

Mike was wonderful! Honest and easy to talk to. He did not waste my time and found me the best deal. He made what is normally a chore into an enjoyable experience. More

by mgallup9
Recommend Dealer
Yes
Employees Worked With
Mike Fantozzi
Oct 31, 2019 -

Circle INFINITI responded

This review will make our NEW DAD very happy. Just for the record, Mike and Ashley welcomed into the world their son, Jackson this past Thursday. On behalf of Mike and our entire sales team, I want to thank you for taking the time to share your experience. I assure you we try very hard to offer every customer a "wonderful" experience and it is great to know when we succeed. Enjoy your new QX60 and I will be sure to let Mike know that you shared such kind words.

October 05, 2019

Mark is awesome ! My family had bought several cars over the years from Mark . Mark is honest and will go above and beyond for his customers. More

by Durante0217
Recommend Dealer
Yes
Employees Worked With
Mark Bahary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Circle INFINITI responded

On behalf of Mark and our entire sales staff I want to personally thank you for taking the time to share you experience with us. It is our goal to offer a "Total Ownership Experience" to every customer, from the very second that they walk in the door until the day they turn in the last INFINITI that they own. Mark has been with us a long time and his experience and his ability to understand exactly what his customers want is what separates him from the pack. I will be sure to let him know about this review and if there is anything you need or questions you need answered, please do not hesitate to contact him. Thanks again and enjoy your new 2020 QX60.

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