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Circle INFINITI
West Long Branch, NJ
1,491 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,491 reviews
January 09, 2020
Mike is knowledgeable and cut to the chase. Made the process efficient. Was very accommodating from start to finish. Highly recommend Mike and love driving my Infiniti. process efficient. Was very accommodating from start to finish. Highly recommend Mike and love driving my Infiniti. More
by Marc
Employees Worked With
Mike Fantozzi
January 06, 2020
Excellent Customer Service Mark exemplified exceptional customer service. This is the second Q50 I purchased from Circle Infiniti. I can’t say enough about this dealership from Mark exemplified exceptional customer service. This is the second Q50 I purchased from Circle Infiniti. I can’t say enough about this dealership from sales to service. I would definitely recommend this dealership to family and friends. More
by Satisfied Customer
Employees Worked With
January 02, 2020
John DiLieto excellent service experience ! I have been using Circle Infiniti for service on my G37 and always request John DiLieto as my service advisor. He always provides me with great custom I have been using Circle Infiniti for service on my G37 and always request John DiLieto as my service advisor. He always provides me with great customer service and is always professional and honest in how he treats me. I will definitely continue to service my vehicle here because of John's excellent customer service. In addition the waiting area and amenities are great as well very clean. More
by Infiniti Fan
Employees Worked With
John DiLieto
December 31, 2019
Great Buying Experience: Thanks Tom Cavallino! From the initial call to the dealership to being introduced and partnered up with Tom Cavallino the moment I walked in, the whole car buying experienc From the initial call to the dealership to being introduced and partnered up with Tom Cavallino the moment I walked in, the whole car buying experience was 5 stars! Tom was great to work with, from our initial conversation to walking away with the keys to my car, I have to say, I was impressed. I think it says a lot when a customer goes onto a review site like this one to write a review, on their own, without being asked by Tom or Circle Infiniti. Thanks, Tom and Circle Infiniti! Look forward to working with you again for my next car! More
by Pat
December 31, 2019
Ann Maria and Team Always Impress! I brought my Q50S in for some routine maintenance and to check on a tire sensor. As always, Ann Trapani was on it! She ensured that everything was tak I brought my Q50S in for some routine maintenance and to check on a tire sensor. As always, Ann Trapani was on it! She ensured that everything was taken care of in a timely fashion and kept me posted on the progress while I waited. I've said it before, but it still holds true -- there are Infiniti dealers closer to my house, but I CHOOSE to deal with Circle Infiniti because I know that Ann cares about her customers and that she ensures a smooth and happy experience throughout the entire process! More
by DianeG
Employees Worked With
December 31, 2019
Friendly staff, great service, honest, clean waiting area. John has been my contact person for 5 years and has always treated my great. James C. area. John has been my contact person for 5 years and has always treated my great. James C. More
by james.h.crupi
Employees Worked With
John DiLieto
December 24, 2019
Great customer service always Great dealership. We have purchased two Vehicles and could not be happier wth our experience. Pam C. Is the best when I come in for service. Great dealership. We have purchased two Vehicles and could not be happier wth our experience. Pam C. Is the best when I come in for service. More
by Satisfied customers
December 15, 2019
Excellent Customer Service John Dilieto is always very helpful and takes the time to explain what services should be done ASAP and what doesn't have to be completed that visit. John Dilieto is always very helpful and takes the time to explain what services should be done ASAP and what doesn't have to be completed that visit. Allowing me to determine the best way to handle the service concerns which is important with trying to balance a monthly budget. Everyone at the dealership is super friendly and I feel that they truly want to provide outstanding service each time I visit. I will continue to use this dealership for my services and plan to buy my next vehicle from them in the future, Hopefully not too soon in the future though. Looking to get many more miles out of my current car. More
by miked
Employees Worked With
John DiLieto
December 11, 2019
Great service from this facility as always. Service rep Pam C. Goes above and beyond from day one. Thanks to Joe as well. Since I made the switch from a previous Infiniti dealer a few years ago I’ve never Pam C. Goes above and beyond from day one. Thanks to Joe as well. Since I made the switch from a previous Infiniti dealer a few years ago I’ve never looked back. More
by Envieddesigns
December 11, 2019
I’ve being going to this dealership for almost 10 years. I love the staff and the service and will continue to come here. Annie in service brightens my day. Thank you. I love the staff and the service and will continue to come here. Annie in service brightens my day. Thank you. More
by busymama
Employees Worked With
