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Circle INFINITI
West Long Branch, NJ
1,491 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,491 reviews
February 13, 2020
It’s always a great time working with Ann! I’ve known her since I purchased my car in 2011. Whenever I come in for service, she helps me to prioritize the most important issues/updates required. It’s extreme since I purchased my car in 2011. Whenever I come in for service, she helps me to prioritize the most important issues/updates required. It’s extremely helpful to me as a student. She’s really the best! More
by shaflav
Employees Worked With
February 11, 2020
I have never been more satisfied when buying a car ever. Place is beautiful and the car is amazing. I am very happy with Infiniti. Place is beautiful and the car is amazing. I am very happy with Infiniti. More
by Subi1
February 03, 2020
Ray helped me get into a new 2020 QX60 this past Saturday. He was a real class act and professional that was very knowledgeable throughout the entire process Saturday. He was a real class act and professional that was very knowledgeable throughout the entire process More
by Sd1325
Employees Worked With
February 03, 2020
Excellent I just leased my 3rd Q50. Joel Friedman has made me leasing a car so painless. I don’t live close to Circle Infiniti actually there is one 15 minutes I just leased my 3rd Q50. Joel Friedman has made me leasing a car so painless. I don’t live close to Circle Infiniti actually there is one 15 minutes from my house, but i rather drive the extra 40 minutes knowing who I’m dealing with. I will continue to go to Circle for my next Infiniti, the staff working there are all very nice. More
by doose116
Employees Worked With
Joel Friedman
February 02, 2020
Truly Amazing Service This past week I've brought in three Infiniti vehicles in for service. My qx80, my mothers qx60 and my mother in-laws qx60. throughout the process I w This past week I've brought in three Infiniti vehicles in for service. My qx80, my mothers qx60 and my mother in-laws qx60. throughout the process I was able to work with each service writer. All of these writers shared one thing in common. They all made my experience as pleasant and seamless as they could possible. I was able to get my vehicles serviced and get back to my daily routine with ease. It is this efficient service department that keeps my family in Infiniti vehicles. More
by jose22
February 02, 2020
I’ve been a customer of circle infinity for a long time. and from my first experience with circle to my most recent visit on February first I’ve always been treated with total professional and a first class and from my first experience with circle to my most recent visit on February first I’ve always been treated with total professional and a first class staff. Keep up the good work More
by Louis Pavao
January 31, 2020
I routinely service my car at this dealership. I always receive exceptional service and find that the service department employees are extremely courteous, knowledgeable and professional. Pam was extremely receive exceptional service and find that the service department employees are extremely courteous, knowledgeable and professional. Pam was extremely helpful and patient. I would highly recommend her! I always have a great experience at this dealership. More
by cvas_1999
Employees Worked With
January 16, 2020
We have been using them for two years now and the service is always excellent especially when we work with Joe Nazzaro. He is always on top of things and our vehicle is always ready as promised. The dealersh is always excellent especially when we work with Joe Nazzaro. He is always on top of things and our vehicle is always ready as promised. The dealership itself is always welcoming and inviting so we are very happy there. More
by Mat A
January 11, 2020
Service center I’ll start with the phone call to schedule my service. Michelle couldn’t have been friendlier or more accommodating Her attitude was like I was her I’ll start with the phone call to schedule my service. Michelle couldn’t have been friendlier or more accommodating Her attitude was like I was her only customer. Then when I arrived I was directed to Joe Nazzaro. Again I was treated like I was his only customer. Big smiles, polite while explaining what the service entailed. I said I would wait and he said it would be about an hour. 40 minutes later the car was done. It had also been washed and vacuumed. Joe again reviewed all that was done. This kind of service you just can’t get in a 30 minute oil change place. Kudos to Circle Infinity for hiring the best people to work with their customers More
by Linda.wallin
January 10, 2020
I have been a toyota car driver for the last 20 years. 3 sienna and then the highlander. Currently my husband drives a Lexus. But I have to say as much as I love toyota I wld go back to Infiniti just bec sienna and then the highlander. Currently my husband drives a Lexus. But I have to say as much as I love toyota I wld go back to Infiniti just because of John Delseto in service. I have never had such a dedicated person servicing my vehicles. So calm. So understanding. Thank you John for making my lease such a pleasure More
by Blue Qx60
Employees Worked With
John DiLieto
