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Circle INFINITI
West Long Branch, NJ
1,491 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,491 reviews
March 11, 2020
great dealership! Always easy to get in when I need an appointment, and a loaner car is always available. But I also love waiting for my car because the waiting area is Always easy to get in when I need an appointment, and a loaner car is always available. But I also love waiting for my car because the waiting area is super nice and clean and stocked with Starbucks coffee and yummy food. More
by kandsrice
March 07, 2020
Another job well done! Joe Nazzaro and the crew did another great job! I needed my windshield replaced which was done. I was provided a loaner car and had a meeting I had to Joe Nazzaro and the crew did another great job! I needed my windshield replaced which was done. I was provided a loaner car and had a meeting I had to attend. I was able to keep the loaner overnight which was very helpful instead of having to come back to the dealer which was out of the way. Thank you again for always providing excellent service! More
by Mat A
Employees Worked With
March 07, 2020
Wonderful staff - Always have a great experience Ann Maria Trapani is always pleasant and willing to help with advice on my cars upkeep. She walks me through key things I need to have done without t Ann Maria Trapani is always pleasant and willing to help with advice on my cars upkeep. She walks me through key things I need to have done without trying to sell me. I know you know what I mean. She keeps it real based on what needs to be done and truly cares. Her attitude is always wonderful and I use the car often, so I am in quite a bit. She knows me by name and greets me with kindness. More
by AnthonyS12
Employees Worked With
March 02, 2020
TOP RATE SERVICE ! TOP OF THE LINE CUSTOMER CARE! John Dilieto's experience and knowledge about cars is very reassuring. Excellent listener and intuitive ability to understand concerns and needs of hi John Dilieto's experience and knowledge about cars is very reassuring. Excellent listener and intuitive ability to understand concerns and needs of his customers. I always learn something when I'm in his office.I trust John and know he will get the job done well and get me out quickly. More
by ktqx56
Employees Worked With
John DiLieto
February 29, 2020
I love to go to Circle Infiniti Every Time! I did above and in addition, it's quite obvious that this dealership cares about their customers and keeping their excellent reputation sparkling. The I did above and in addition, it's quite obvious that this dealership cares about their customers and keeping their excellent reputation sparkling. The entire place is spotless clean and cared for, as well as their customers. Bravo! More
by jimeisels
Employees Worked With
Other Employees :
NA, John DiLieto, Tony Krasnopolsky
February 28, 2020
EXCELLENT EXPERIENCE I had a great experience at Circle Infiniti. I have to thank Mike Fantozzi and General sales manager Tony Marino for making my purchase of a QX50 stre I had a great experience at Circle Infiniti. I have to thank Mike Fantozzi and General sales manager Tony Marino for making my purchase of a QX50 stress free. Mike is a no pressure salesman who knows his products and answers any and all questions you might have. The car was ready and perfect when we arrived to take delivery and complete the paperwork. We were given a complete walk through of all the fearures of the car and how they operated. We felt very relaxed and completed the purchase in a very short period of time. I look forward to doing business at Circle Infiniti in the future. More
by alfstinky
February 28, 2020
I love going to this dealership especially bc I love my Annie in service. I would highly recommend this dealership. They’re very clean, organized and professional. Annie in service. I would highly recommend this dealership. They’re very clean, organized and professional. More
by busymama
Employees Worked With
February 27, 2020
For me, Circle Infiniti is a symbolic name, since I would keep going around and around for such professional and proficient service, especially when I have Pam for my service rep. She really cares about my c keep going around and around for such professional and proficient service, especially when I have Pam for my service rep. She really cares about my car and about me, making my visits pleasurable experiences. More
by Old Guy
Employees Worked With
February 25, 2020
Love my Q50! Super fast and sporty! It is always a pleasure going to this dealership. Pam in service is awesome. Thank you for a great experience. pleasure going to this dealership. Pam in service is awesome. Thank you for a great experience. More
by tgreco76
Employees Worked With
February 14, 2020
Outstanding Service Big thank you to Erica and Mike for the outstanding service in taking care of my problem . Love the fact that I can go on the Circle Infiniti site and Big thank you to Erica and Mike for the outstanding service in taking care of my problem . Love the fact that I can go on the Circle Infiniti site and ask a question and get a immediate response . I have had 4 Infinities in the past and the reason I keep coming back is the service. A company is only as good as the people they hire and Circle Infiniti has the best. Thank You Ron Bennington More
by nor81
