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Circle INFINITI
West Long Branch, NJ
1,491 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,491 reviews
June 13, 2020
I have been with Circle Infiniti for 15 years, five QX80’s, a G37 and a QX60. We service all of our cars there (even our non-Infiniti cars! They always go above and beyond with such care and concern QX80’s, a G37 and a QX60. We service all of our cars there (even our non-Infiniti cars! They always go above and beyond with such care and concern for me and my family’s safety. They try to accommodate my schedule with no regard to theirs. They truly are one of a kind!!! More
by Dvsavino
June 05, 2020
Excellent Service! Just got my wife into a new vehicle QX50 which she absolutely loves. As always my sales person Ray Andrews delivers outstanding service, quick respons Just got my wife into a new vehicle QX50 which she absolutely loves. As always my sales person Ray Andrews delivers outstanding service, quick responses, no pressure and does his best with getting what you need. I can't thank you enough!! See you in a few more months for my lease. More
by Envieddesigns
Employees Worked With
June 04, 2020
Tire rotation. I coordinated with Pam Crisafulli. She handled the process with professionalism. As I stated on the page before, this is third survey I have filled o I coordinated with Pam Crisafulli. She handled the process with professionalism. As I stated on the page before, this is third survey I have filled out for this work? Gary Homer More
by homee777
Employees Worked With
June 03, 2020
Great dealership and great customer service. Went above and beyond. Being an essential worker and having a hard time of bringing car in for service. Michelle from front office and Todd Rovinsky found time and beyond. Being an essential worker and having a hard time of bringing car in for service. Michelle from front office and Todd Rovinsky found time to take me in even though they were booked. Ann Marie trapini kept me up to date with what was needed. Car was picked up as was when it went it. Great team More
by Rechree
Employees Worked With
Other Employees :
John DiLieto, Michele Phillips
May 28, 2020
IN FOR SERVICE As always the service was top-notch and having my car serviced is always seamless. Even right now during a Pandemic Infiniti took every necessary saf As always the service was top-notch and having my car serviced is always seamless. Even right now during a Pandemic Infiniti took every necessary safety precaution and returned my car 'sterilized" Thank you! More
by Elise
Employees Worked With
May 25, 2020
Pam makes it very easy Excellent dealership, sales associate (Don Lotano) has always given me great service. Pam Crisafulli is the reason I keep coming back. We will be loo Excellent dealership, sales associate (Don Lotano) has always given me great service. Pam Crisafulli is the reason I keep coming back. We will be looking for a new Infiniti soon. More
by hdia601805
Employees Worked With
May 22, 2020
Thank you for rewarding loyalty I have been servicing my 2014 Infiniti at this dealer for years. Every service has been excellent. The whole experience, from setting up the appoin I have been servicing my 2014 Infiniti at this dealer for years. Every service has been excellent. The whole experience, from setting up the appointment to paying and picking up the car, is always easy. I always use one of the loaner cars - so easy! My last experience was for a leaky tire which they fixed for free. Thank you Circle Infiniti! More
by Danielle Q
May 11, 2020
Regular Service Car was due and then Service Engine light came on as well. John got me right in, they diagnosed and fixed the problem. Took till next day to get parts Car was due and then Service Engine light came on as well. John got me right in, they diagnosed and fixed the problem. Took till next day to get parts, but they are always great with keeping the loaner. John explains everything. Loaners are always clean. All around great service again. More
by Pucknut666
Employees Worked With
John DiLieto
May 04, 2020
I said it all Service was necessary during this pandemic but I work with John DiLieto and trust his judgment and experience therefore moving forward with an outstan Service was necessary during this pandemic but I work with John DiLieto and trust his judgment and experience therefore moving forward with an outstanding experience. Circle is to be commended for their site preparedness receiving my car, servicing and final exit protocol. Kudos to John and Mike Cruz. More
by brown48
Employees Worked With
Mike. Cruz, John DiLieto
April 29, 2020
by far the best service me and my wife have experienced. We have had numerous vehicles at other dealerships. Circle infiniti is by far the best. Would highly recommend them to anyone. Thx Joe you went out o We have had numerous vehicles at other dealerships. Circle infiniti is by far the best. Would highly recommend them to anyone. Thx Joe you went out of your way to address our problem and solved it. The circle and staff. More
by Scott zabe
