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Circle INFINITI
West Long Branch, NJ
1,508 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,508 reviews
November 07, 2020
Ray Andrew’s in sales absolutely the best, professional and always a pleasure to deal with. Have leased two cars from him and will continue in the future. Pam in service is always friendly, professional and always a pleasure to deal with. Have leased two cars from him and will continue in the future. Pam in service is always friendly, professional and knowledgeable. Would recommend completely! More
by dsgallagher
November 04, 2020
I own a 2008 Infiniti M35X with 299,000 miles. If if wasn’t for the service consulatnats, AnnMarie, Pam, Joe and JP, I doubt very much my car would have lasted this long. They are all wonderful and a p wasn’t for the service consulatnats, AnnMarie, Pam, Joe and JP, I doubt very much my car would have lasted this long. They are all wonderful and a pleasure dealing with. I’ve had nothing but positive experiences each and every time I bring my car in for service. A wonderful team and I thank them! More
by carljohn
Employees Worked With
Other Employees :
Joseph (JP) Piccininno
November 01, 2020
Honestly, why go anywhere else!The Dealership is neat Honestly, why go anywhere else! The Dealership is neat and clean. The sales staff is fantastic. We worked with Evan Quinones. His no pressure approac Honestly, why go anywhere else! The Dealership is neat and clean. The sales staff is fantastic. We worked with Evan Quinones. His no pressure approach of salesmanship is exactly what we needed to get the car we wanted at the price we were willing to pay. I hope the service department is the same way. More
by Kip Daly
Employees Worked With
Evan Quinones
October 30, 2020
Tom was wonderful to work with. Remembered who we were from a visit 6 months before we actually decided on a vehicle. He was never pushy. Gave us time to make our chose from a visit 6 months before we actually decided on a vehicle. He was never pushy. Gave us time to make our chose More
by mmoore01
Employees Worked With
October 18, 2020
Top shelf! Circle Infiniti always provides outstanding service with a smile! Customer care and satisfaction is truly a priority. I always trust that my car receives exceptional care with every visit! O service with a smile! Customer care and satisfaction is truly a priority. I always trust that my car receives exceptional care with every visit! Our Service Advisor, Ann Maria Trapani is fantastic. She is honest, intelligent and well informed. Also caring, and great to work with! More
by NJjerseygirl
Employees Worked With
October 16, 2020
This is my third time returning to circle, specifically to work with Ray. He is great with getting my family and I exactly what we are looking for. He answers all our questions and goes above and beyond fo to work with Ray. He is great with getting my family and I exactly what we are looking for. He answers all our questions and goes above and beyond for us always. More
by Rjim815
Employees Worked With
October 15, 2020
Circle Infinity provides good and quality service. I used to be serviced by another Infiniti dealer but they did not provide quality service. but I am always satisfied with the service and quality of w used to be serviced by another Infiniti dealer but they did not provide quality service. but I am always satisfied with the service and quality of work of the Circle Infinity More
by Mariana
Employees Worked With
October 12, 2020
I have nothing but the best things to say about Circle Infiniti. It all starts with the general manager Frank and the head of service Todd. The focus on customer satisfaction is incredible. Every perso Infiniti. It all starts with the general manager Frank and the head of service Todd. The focus on customer satisfaction is incredible. Every person that you encounter is always ready to help in any way they can. The process of purchasing our QX60 was smooth and effortless Mark is an incredible salesperson explaining all the features and answered any questions that we had. From a service perspective, I have brought the car in twice and everything was handled efficiently and professionally. Their attention to detail and follow up is very much appreciated. I would highly recommend this dealership. More
by mbop
October 11, 2020
Tom is incredible to deal with. He made the entire process easy! I am on my second Infiniti and working with Tom. I highly recommend I’m! process easy! I am on my second Infiniti and working with Tom. I highly recommend I’m! More
by Beth O’Reilly
Employees Worked With
October 10, 2020
Ann Maria Trapan has been my service advisor since 2018. Her compassion and dedication to assuring that customer service was delivered is far beyond what a customer can expect. I have always entrusted Ann w Her compassion and dedication to assuring that customer service was delivered is far beyond what a customer can expect. I have always entrusted Ann with the service of my vehicle (Infiniti QX60) and will continue to do so. Going the extra mile has made me a happy customer. More
by Yvonne B.
Employees Worked With
