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Circle INFINITI

West Long Branch, NJ

5.0
1,491 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us. As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others. We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles. Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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300 State Hwy 36

West Long Branch, NJ

07764

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Showing 1,491 reviews

November 18, 2020

I thoroughly enjoyed my experience with Raymond Andrews. I did not feel any pressure during the negotiations. He was easy to work with and I would not hesitate to recommend him to a friend. More

by agiambrone
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Circle INFINITI responded

Agiambrone, thank you for your kind review; we are happy to pass along your comments to the team here at Circle Infiniti, Inc.!

November 18, 2020

Consistently providing great service is what Pam is all about. She is a Great communicator and a pro at her job. I purchased my second Infinati because of the service at Circle and Pam. H More

by Rocky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Circle INFINITI responded

Hi Rocky, thank you so much for your positive comments about Pam and Circle Infiniti, Inc.! We hope to see you soon!

November 08, 2020

Tom was absolutely fantastic! From the moment I walked in the door, he went out of his way to make the purchasing experience as simple and painless as possible. He worked with me to get the best price possib More

by Anthonycf525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Cavallino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Circle INFINITI responded

Anthonycf525, we are so happy to read such a great review about Circle Infiniti, Inc.! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 07, 2020

Ray Andrew’s in sales absolutely the best, professional and always a pleasure to deal with. Have leased two cars from him and will continue in the future. Pam in service is always friendly, professional More

by dsgallagher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Circle INFINITI responded

Dsgallagher, thank you for your kind review; we are happy to pass along your comments to the team here at Circle Infiniti, Inc.! We can't wait to see you again, have a great day.

November 04, 2020

I own a 2008 Infiniti M35X with 299,000 miles. If if wasn’t for the service consulatnats, AnnMarie, Pam, Joe and JP, I doubt very much my car would have lasted this long. They are all wonderful and a p More

by carljohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph (JP) Piccininno
Nov 15, 2020 -

Circle INFINITI responded

Carljohn, we're happy you found our staff to be so supportive during your experience here at Circle Infiniti, Inc.. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 01, 2020

Honestly, why go anywhere else!The Dealership is neat Honestly, why go anywhere else! The Dealership is neat and clean. The sales staff is fantastic. We worked with Evan Quinones. His no pressure approac More

by Kip Daly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Quinones
Nov 15, 2020 -

Circle INFINITI responded

Hi Kip Daly, thank you so much for your positive comments about Circle Infiniti, Inc.! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 30, 2020

Tom was wonderful to work with. Remembered who we were from a visit 6 months before we actually decided on a vehicle. He was never pushy. Gave us time to make our chose More

by mmoore01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Cavallino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Circle INFINITI responded

Mmoore01, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 18, 2020

Top shelf! Circle Infiniti always provides outstanding service with a smile! Customer care and satisfaction is truly a priority. I always trust that my car receives exceptional care with every visit! O More

by NJjerseygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Circle INFINITI responded

NJjerseygril - Thank you very much for the positive review of Circle INFINITI of specifically Ann in service. I truly appreciate the kind words and appreciate you taking the time to write such a nice review. Frank Gandolfo General Manager

October 16, 2020

This is my third time returning to circle, specifically to work with Ray. He is great with getting my family and I exactly what we are looking for. He answers all our questions and goes above and beyond fo More

by Rjim815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Circle INFINITI responded

Rjim815 - Thank you for the positive review. Ray is certainly an asset to Circle INFINITI. We appreciate you taking the time to post a positive review. Frank Gandolfo General Manager

October 15, 2020

Circle Infinity provides good and quality service. I used to be serviced by another Infiniti dealer but they did not provide quality service. but I am always satisfied with the service and quality of w More

by Mariana
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Circle INFINITI responded

Mariana - Thank you for taking the time to post this positive review. I love to hear stories just like yours. Circle INFINITI's service department does provide a fantastic experience and I am happy to hear you made the switch to us. We look forward to servicing your vehicle for years to come. Frank Gandolfo General Manager

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