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Circle INFINITI
West Long Branch, NJ
1,491 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,491 reviews
January 05, 2021
It was an okay experience. The car was not ready to be shown as it was in need of service and ran poorly. Only 1 chance to make a good impression. shown as it was in need of service and ran poorly. Only 1 chance to make a good impression. More
by Leesharp5
Employees Worked With
Evan Quinones
January 04, 2021
I've been a customer for more than 15 years; would never go elsewhere for my vehicles; I also have my RAM truck serviced here, in addition to my Infiniti. Prices are competetive, service is spot on and a l go elsewhere for my vehicles; I also have my RAM truck serviced here, in addition to my Infiniti. Prices are competetive, service is spot on and a loaner vehicle is always readilty available. Appointments are most times same-day for me, without any delay! More
by TENAJ57
December 30, 2020
I recently had to take my car in for extensive repairs and just wanted to say that I had such a great experience there, specifically with Joseph Nazzaro in the service department. He was so professional a and just wanted to say that I had such a great experience there, specifically with Joseph Nazzaro in the service department. He was so professional and helpful, and went the extra mile to find the parts that I needed and to keep the cost of my repairs as low as possible - it made the whole experience much less stressful than it could have been, so I am very grateful for all their help! I Did not buy my Infiniti here originally, but will certainly recommend this dealership to anyone looking to buy or go to their service department! More
by rosa 13582
Employees Worked With
December 22, 2020
I believe in praising accurately to distinguish and value those who provide higher than expected service. Ray certainly met and exceeded my expectations. Thanks Ray. those who provide higher than expected service. Ray certainly met and exceeded my expectations. Thanks Ray. More
by Firouz
Employees Worked With
December 22, 2020
I recently leased a new vehicle from Raymond Andrews at Circle Infiniti. This is the third car that we leased with Ray and after our first car my husband and I both said we would never go anywhere else bec Circle Infiniti. This is the third car that we leased with Ray and after our first car my husband and I both said we would never go anywhere else because of how great Ray was and continues to be. He is patient and takes time to answer all of our questions and to explain things in detail. He is friendly and works in a way that you do not feel any pressure. I never thought that purchasing a vehicle would be so easy, fun, and relaxing. I will continue to recommend Ray to everyone that we know. He is fantastic and goes above and beyond to make the car purchasing or leasing experience perfect. His attention to detail and friendly demeanor are just those added things that put Ray over the top and make him the best and only person you should ever purchase a car from in the future. More
by kara_coachman
Employees Worked With
December 20, 2020
Ray Andrews was extremely fair and professional. This is the third lease with him. He makes what be a dreaded experience surprisingly pleasant. He went above and beyond to secure the car we wanted. the third lease with him. He makes what be a dreaded experience surprisingly pleasant. He went above and beyond to secure the car we wanted. More
by adwaycard
Employees Worked With
December 13, 2020
A l w a y s e x c e l l e n t I n e v e r y w a y A l w a y s e x c e l l e n t I n e v e r y w a y A l w a y s e x c e l l e n t I n e v e r y w a y More
by annaanalysis
Employees Worked With
December 01, 2020
Great salesman. He was efficient and made the car buying process fast and easy. I would recommend Don to anyone wishing to purchase an Infiniti. process fast and easy. I would recommend Don to anyone wishing to purchase an Infiniti. More
by kbamon01
Employees Worked With
November 29, 2020
Great service as always. Clean and friendly environment. My service advisor Pam C. Always does her best, is knowledgeable and provides timely updates. I have & would always recommend this dealer. My service advisor Pam C. Always does her best, is knowledgeable and provides timely updates. I have & would always recommend this dealer. More
by Envieddesigns
November 23, 2020
This is the 3rd time, my wife and I have worked with Circle and Don Lotano. Don is just a great person to work with. Each time the process gets easier and we leave completely satisfied. If you are in th Circle and Don Lotano. Don is just a great person to work with. Each time the process gets easier and we leave completely satisfied. If you are in the market for a new Infiniti, there is absolutely no reason not to use Don @ Circle! More
by HappyFamily17
Employees Worked With
