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Circle INFINITI

West Long Branch, NJ

5.0
1,490 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us. As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others. We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles. Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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300 State Hwy 36

West Long Branch, NJ

07764

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Showing 1,490 reviews

September 21, 2024

Terrific friendly and trustworthy dealer. I have leased multiple vehicles for many years.Both the Sales and Service departments are excellent. More

by Srr25
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Raymond Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joann Yodice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Circle INFINITI responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 04, 2024

Great service, Joann was very helpful, she stayed in touch throughout the service and kept me informed of the repair. More

by nysteak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joann Yodice
Oct 24, 2024 -

Circle INFINITI responded

Hi Nysteak1, thank you for taking the time to leave a review for us at Circle INFINITI, Inc.. We're happy we could meet your expectations!

September 04, 2024

Great service as always. Special thanks to Uri who takes your car and keys outside and my adviser Joann Yodice, very friendly and explains everything. More

by none
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uri and Joann Yodice
Oct 24, 2024 -

Circle INFINITI responded

Hi None, we are very happy to have provided you with such a positive experience!

September 03, 2024

The customer service is excellent and accommodating. It is always a pleasure to have my car serviced there! More

by kristendibiasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joann
Oct 24, 2024 -

Circle INFINITI responded

Kristendibiasi, we're happy you found our staff to be so supportive during your experience here at Circle INFINITI, Inc..

August 31, 2024

Joann was very helpful and got me in and out very quickly. Thanks again appreciate your help More

by Ddilella
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joann
Oct 24, 2024 -

Circle INFINITI responded

Ddilella, thanks for your praise and kind comments about our team.

August 29, 2024

Great service . Joann was exceptional and really helped me out with my front brakes and rotors. More

by lanerosen1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Joann from service
Oct 24, 2024 -

Circle INFINITI responded

Hello Lanerosen1, we appreciate you taking the time to leave us this feedback.

August 16, 2024

My Service was Scheduled as I had requested Date / Time not an issue. My Service was completed in a Timely manner without any issue. The Service Writer - PAM once again provided outstanding service on m More

by rdavs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Techician Name Unknown
Oct 24, 2024 -

Circle INFINITI responded

Rdavs1, we are very happy we could provide you with a positive experience!

August 08, 2024

I took my car a couple of times for some issues they went ahead and took care of the problem very swiftly. More

by Eric rocha
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Circle INFINITI responded

Eric Rocha, your wonderful feedback and rating mean a lot to us.

August 01, 2024

When my q50 was due for service and I will goto circle Infiniti everytime! They are always friendly accommodating and a pleasure to deal with, especially Ann!! Thank you!!! More

by NYC
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Circle INFINITI responded

Nyc, we are very happy we could provide you with a positive experience! Thank you again for the great review!

July 31, 2024

Pam Crisafuli in Service is the BEST! This is why I have purchased 3 Infinity trucks—because I receive amazing service. Pam is professional, personable and gets the job done!!! More

by juliemorale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Ens
Aug 14, 2024 -

Circle INFINITI responded

Hello juliemorale, we appreciate you taking the time to leave us this feedback about Pam and your experience with Circle INFINITI. She is certainly an asset to our team