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Circle INFINITI
West Long Branch, NJ
1,508 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,508 reviews
April 29, 2021
Today I needed my tire repaired and joe and Jp took care of me. I was so upset but they helped me out and got me back on the road I can’t thank the both of you enough of me. I was so upset but they helped me out and got me back on the road I can’t thank the both of you enough More
by Js1
April 27, 2021
I am writing to commend Pam Crisafulli in her excellence in dealing with the mishap I encountered recently with a third party service center. She showed true interest in handling the problem with caring, pr in dealing with the mishap I encountered recently with a third party service center. She showed true interest in handling the problem with caring, professionalism, efficiency. She has shown that she is an asset to the Infiniti corporation. Thank you! More
by NARO62
Employees Worked With
April 27, 2021
Excellent experience working with Ray. He was knowledgeable and professional (never pushy) and we felt comfortable test driving, asking questions, and purchasing our new vehicle from him. knowledgeable and professional (never pushy) and we felt comfortable test driving, asking questions, and purchasing our new vehicle from him. More
by kraemerika
Employees Worked With
April 26, 2021
Ann is the absolute best. She makes you feel like you are her only customer. She’s attentive and expeditious. I never mind having my car serviced bc I know she will have me in and out in no time. her only customer. She’s attentive and expeditious. I never mind having my car serviced bc I know she will have me in and out in no time. More
by S Rochford
Employees Worked With
April 23, 2021
Yesterday i got into my Infiniti and the message showed that my tire pressure was low I had leased my car from Mark Bahary in ‘September 2020. I contacted him and he told me to bring the car right into th that my tire pressure was low I had leased my car from Mark Bahary in ‘September 2020. I contacted him and he told me to bring the car right into the Infiniti dealership. I went in and Pam Crisafulli came right to me and without delay had my car brought into the service area. A small nail was found in the tire it was repaired the car was washed and i was on my way in about an hour. What great service! More
by L12447
April 19, 2021
Joe is very professional and courteous.I always have a Joe is very professional and courteous. I always have a great experience when I bring my car in for service. Excellent service!! I love this dealer Joe is very professional and courteous. I always have a great experience when I bring my car in for service. Excellent service!! I love this dealership and will remain a loyal customer. More
by hockey1917
Employees Worked With
April 05, 2021
Joe was the epitome of professional, courteous, and obliging. A great experience overall. This is the 2nd time I was there and he was excellent! obliging. A great experience overall. This is the 2nd time I was there and he was excellent! More
by hpd307
Employees Worked With
Joseph (JP) Piccininno
March 22, 2021
Circle Infiniti is a white glove experience--very welcoming, they know how to treat their clients. Ray is the best! He is kind, professional, has a lot of knowledge, and no bs. He was able to detail welcoming, they know how to treat their clients. Ray is the best! He is kind, professional, has a lot of knowledge, and no bs. He was able to detail every feature of the new vehicle that was different from my old one. I will definitely go back. More
by Ali D
Employees Worked With
March 21, 2021
Tom Cavallino my salesman makes the car buying experience easy. He worked hard at giving me the car I wanted at the price point I wanted to spend. I would definitely recommend Tom Cavallino and Circle Infi easy. He worked hard at giving me the car I wanted at the price point I wanted to spend. I would definitely recommend Tom Cavallino and Circle Infiniti. More
by Dhirsh1401
March 21, 2021
Great staff, very friendly and welcoming. Have dealt with them for a long time and continue to go back because of the staff. Service people are very accommodating and genuinely care with them for a long time and continue to go back because of the staff. Service people are very accommodating and genuinely care More
by thereadog
Employees Worked With
Other Employees :
Yuri, Joseph (JP) Piccininno
