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Circle INFINITI

West Long Branch, NJ

5.0
1,491 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us. As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others. We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles. Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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300 State Hwy 36

West Long Branch, NJ

07764

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Showing 1,491 reviews

May 09, 2021

i've looked at and visited many brands and dealers over the years but i always find myself returning to infiniti and circle in particular. your sales and service departments are both class acts and a pleas More

by nsdone
Recommend Dealer
Yes
Employees Worked With
Mark Bahary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Circle INFINITI responded

Nsdone, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Circle Infiniti, Inc.

May 08, 2021

Tom Cavallino was very professional from the initial introduction. He expressed that he wanted to make sure I was happy during my two visits. He never put pressure and he knew i was looking at differen More

by tom.mickelsen
Recommend Dealer
Yes
Employees Worked With
Tom Cavallino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Circle INFINITI responded

Hello Tom.mickelsen, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

May 04, 2021

Ray is a class act. He took the time to prepare for my appointment, so that when I came in, our time together was efficient. I will use him as long as he is at Circle Infiniti. More

by jdamato52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Circle INFINITI responded

Jdamato52, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Ray Andrews Circle Infiniti, Inc.

April 29, 2021

Today I needed my tire repaired and joe and Jp took care of me. I was so upset but they helped me out and got me back on the road I can’t thank the both of you enough More

by Js1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph (JP) Piccininno
April 27, 2021

Excellent experience working with Ray. He was knowledgeable and professional (never pushy) and we felt comfortable test driving, asking questions, and purchasing our new vehicle from him. More

by kraemerika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

I am writing to commend Pam Crisafulli in her excellence in dealing with the mishap I encountered recently with a third party service center. She showed true interest in handling the problem with caring, pr More

by NARO62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

Ann is the absolute best. She makes you feel like you are her only customer. She’s attentive and expeditious. I never mind having my car serviced bc I know she will have me in and out in no time. More

by S Rochford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

Yesterday i got into my Infiniti and the message showed that my tire pressure was low I had leased my car from Mark Bahary in ‘September 2020. I contacted him and he told me to bring the car right into th More

by L12447
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bahary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Circle INFINITI responded

L12447, we're happy to hear you had such a positive experience with our team!

April 19, 2021

Joe is very professional and courteous.I always have a Joe is very professional and courteous. I always have a great experience when I bring my car in for service. Excellent service!! I love this dealer More

by hockey1917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Circle INFINITI responded

Hockey1917, thank you for sharing your positive experience about Circle INFINITI and Joe Nazzaro. Thank you again for the great review!

April 05, 2021

Joe was the epitome of professional, courteous, and obliging. A great experience overall. This is the 2nd time I was there and he was excellent! More

by hpd307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph (JP) Piccininno
Apr 27, 2021 -

Circle INFINITI responded

Hpd307, we're happy you found Joe Piccininno to be so supportive during your experience here at Circle Infiniti, Inc.. We look forward to your next visit! Take care!

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