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Circle INFINITI
West Long Branch, NJ
1,491 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,491 reviews
July 04, 2021
Excellent dealer and service dept. Everyone is respectful, experienced and accommodating. Sales staff does not pressure you into a deal, and service staff will notify you of maintenance needed but respectful, experienced and accommodating. Sales staff does not pressure you into a deal, and service staff will notify you of maintenance needed but does not force you to have the work done there. Classy operation. More
by InfinitiFan
July 04, 2021
Knowledgeable, courteous, and interested in doing what the customer wants! Don L is the best! the customer wants! Don L is the best! More
by Mrs. R
June 24, 2021
I love my Infiniti and have been coming to Circle Infiniti for years. One of the main reasons is their service department! Pam is top notch. She is always professional and a down to earth NICE person Infiniti for years. One of the main reasons is their service department! Pam is top notch. She is always professional and a down to earth NICE person! I can call her with any questions and she makes you feel comfortable. Ron, in parts, is the best!! He is hard working, informative and another extremely good human being! It is unusual for one establishment to have such great employees especially today in this high stress world. I hope to always own an Infiniti and to continue to come to Circle Infinity not only for the car itself but for the treatment you always get after you buy it! J. Ceravolo More
by J.Ceravolo
June 22, 2021
Anne is always cooperative and very professional.She Anne is always cooperative and very professional. She always ready to assist me . L.Yacona Anne is always cooperative and very professional. She always ready to assist me . L.Yacona More
by LBY
Employees Worked With
June 18, 2021
Everyone at Circle Infiniti is more than the consumate professional. They are knowledgeable, courteous, and always go the extra mile. All in all, they are a delgith to work with and I always feel like I a professional. They are knowledgeable, courteous, and always go the extra mile. All in all, they are a delgith to work with and I always feel like I am in good hands. More
by keithelias
June 16, 2021
Brought car in for some maintenance. Service advisor was Joe "JP" Piccininno. He was as professional as can be. Friendly, polite, efficient and explained everything clearly. Couldn't be more please with cus Joe "JP" Piccininno. He was as professional as can be. Friendly, polite, efficient and explained everything clearly. Couldn't be more please with customer service we rec'd from him. More
by Dave K. Asbury Park NJ
Employees Worked With
Joseph (JP) Piccininno
June 11, 2021
Pam is very professional and a pleasure to work with. She always follows up in a timely manner where necessary. I can always count on getting a convenient appointment. always follows up in a timely manner where necessary. I can always count on getting a convenient appointment. More
by hdia601805
Employees Worked With
June 09, 2021
I had a great experience in getting my first infiniti car. I was able to get the car I wanted at a great price. Tim Ens is the best. He was an excellent Sales Consultant who made my shopping experience car. I was able to get the car I wanted at a great price. Tim Ens is the best. He was an excellent Sales Consultant who made my shopping experience flawless. He was so responsive to my calls and got me the car of my dreams on a 1 day. He was patient with me showing me the features of the car which was ready for me when I arrived at the dealership. And he walked me through the process. Easiest car purchase I have ever done. Beautiful showroom with friendly people. More
by nasr
June 06, 2021
This is my second Q50 leased at this dealership and I'm very pleased with my car. I have found the staff at Circle very professional, courteous, and extremely helpful and knowledgeable. very pleased with my car. I have found the staff at Circle very professional, courteous, and extremely helpful and knowledgeable. More
by rsaporito
June 03, 2021
I have always been very pleased with my service at Infiniti in Long Branch, NJ. My service rep, J.P. has always provided exceptional customer service, he is honest and fair. I will definately contin Infiniti in Long Branch, NJ. My service rep, J.P. has always provided exceptional customer service, he is honest and fair. I will definately continue to go to this dealership for all my auto services. More
by joaninfin20
Employees Worked With
JP Piccininno, Service Consultant
