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Circle INFINITI

West Long Branch, NJ

5.0
1,491 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us. As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others. We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles. Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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300 State Hwy 36

West Long Branch, NJ

07764

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Showing 1,491 reviews

August 16, 2021

I am a very happy customer. Raymond Andrews is very information and did a great job. Entire transaction went without a hitch. Great customer service . More

by PGR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Circle INFINITI responded

Pgr, your wonderful feedback and rating mean a lot to us.

August 15, 2021

Tom Cavallino was patient in finding me the car I wanted. The experience was painless and quick. The finance manager was great as well. Overall I recommend this dealership. More

by BARBARAFAVA1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Cavallino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Circle INFINITI responded

Hi Barbarafava1, thank you so much for your positive comments about Circle Infiniti, Inc.! Thank you, and have a fantastic day!

August 10, 2021

It was a pleasure to work with Ray. It’s like dealing with an old friend. No high pressure. Just a very enjoyable experience. This is the fifth vehicle I’ve purchased from Circle and fourth from Ray. I’l More

by Neal Hansen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Neal Hansen responded

Working with Ray and your finance manager is one of the best experiences I’ve ever had in purchasing a vehicle.

August 10, 2021

Circle Infiniti did a great job. Thanks for get it done so quickly and efficiently. More

by ben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus , Evan Quinones
Aug 14, 2021 -

Circle INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 04, 2021

If you are looking for people who care more about you, your safety and making sure you aren’t inconvenienced at all look no further!! The people who work here and their knowledge and honesty is what has More

by Dvsavino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Gandolfo, Joseph (JP) Piccininno
Aug 14, 2021 -

Circle INFINITI responded

Dvsavino, we are so happy to read such a great review about Circle Infiniti, Inc.! We look forward to your next visit! Take care!

August 01, 2021

Evan was very pleasant, professional and informative. I would highly recommend Evan to other's. The whole entire staff was very pleasant to work with. More

by valerie
Recommend Dealer
Yes
Employees Worked With
Evan Quinones
Aug 18, 2021 -

Circle INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for the great review!

July 31, 2021

i’ve had my car since 2013 and have known pam ever since . she is always courteous, informative, and extremely helpful with all of my cars needs. she is truly the best. More

by Adamg37x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Circle INFINITI responded

We appreciate your positive review about your recent experience with us and your long-time relationship with Pam.

July 14, 2021

Joe Piccininno was an excellent service representative to work with. 5 star first class service from Joe. I see him running that department some day. More

by esandowsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph (JP) Piccininno
Aug 18, 2021 -

Circle INFINITI responded

Esandowsky, it's reviews like yours that really keep us motivated! Thanks again for the recommendation, and have an amazing day!

July 12, 2021

Service representatives are always excellent. My last visit I was assisted by Joe P. He made sure I was totally satisfied. The service department gets only 4 stars because they left greasy fingerprints More

by crd549
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph (JP) Piccininno
Aug 18, 2021 -

Circle INFINITI responded

Hi Crd549, thank you so much for your positive comments about Circle Infiniti, Inc.! We apologize for the greasy fingerprints and appreciate you bringing it to our attention. We have forwarded the review to our detail manager to work on the process so this doesn't happen again.

July 10, 2021

Outstanding service by the Circle INFINITI service department team! Big thanks to Pam, Ann, JP, and Joe for all their hard work when a returning customer is in need. Thank you. More

by G37Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michele Phillips, Joseph (JP) Piccininno
Aug 18, 2021 -

Circle INFINITI responded

G37rick, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!

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