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Circle INFINITI
West Long Branch, NJ
1,508 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,508 reviews
December 31, 2021
Excellent service, as always! As I've said in previous reviews, Circle Infiniti's service department is the primary reason why I continue buying vehicles from this dealership. From the minute I enter the reviews, Circle Infiniti's service department is the primary reason why I continue buying vehicles from this dealership. From the minute I enter the service department, it is always a positive experience. Specifically, Ann Maria Trapani makes the process seamless and pleasant. There are dealerships closer to my home and plenty of other places where I can go for routine service, but going to Circle Infiniti and dealing with Ann Maria inspires confidence and leaves me knowing that I doing the right things to care for my vehicle. Ann Maria, along with the rest of the well-tenured staff, are all knowledgeable and understand the importance of being upfront and honest with their customers. They act as trusted advisers to their customers and guide them on what they truly need to be doing to care best for their vehicles. More
by DianeG
Employees Worked With
December 28, 2021
This review is way past due...crazy busy as usual. I This review is way past due...crazy busy as usual. I truly have nothing bad to say about this dealership. My service representative, Joe Nazzaro This review is way past due...crazy busy as usual. I truly have nothing bad to say about this dealership. My service representative, Joe Nazzaro, was extremely helpful as usual. He gets straight to the point and makes the whole process simple and painless. And his knowledge and customer service is impeccable. I highly recommend this dealership and their staff. Thanks again Joe! More
by busymama
Employees Worked With
Other Employees :
Joseph (JP) Piccininno
December 24, 2021
Excellent service was quick and courteous. Very thorough a real pleasure I highly recommend circle Infiniti a real pleasure I highly recommend circle Infiniti More
by s.sharaby
Employees Worked With
December 22, 2021
It was a pleasure dealing with Ray Andrews. He was friendly, informative and knowledgeable, He deserves a five star rating! friendly, informative and knowledgeable, He deserves a five star rating! More
by Moku1127
December 18, 2021
Always treated with professional care and service by staff and especially Pam, my service rep. staff and especially Pam, my service rep. More
by Old Guy
Employees Worked With
December 10, 2021
Circle Infiniti values their customer with professionalism , impeccable manners and addresses all your concerns. They are willing to go above and beyond. Service will make sure they give you t professionalism , impeccable manners and addresses all your concerns. They are willing to go above and beyond. Service will make sure they give you the utmost attention in getting your car in perfect safe condition. “JP” PICCININNO & MELINDA were so courteous and kindly made sure that our car was picked up & returned in a timely matter. Great experience….. highly recommend this dealership! Thank you again JP P. More
by Jim F.
December 06, 2021
I have been working with Ray Andrews at this dealership since 2011. You will not find a more knowledgeable, personable, direct and more down to earth professional than this man. Ask for Ray Andrews at this since 2011. You will not find a more knowledgeable, personable, direct and more down to earth professional than this man. Ask for Ray Andrews at this dealership when purchasing an Infiniti and you will not be disappointed! More
by mvegarealestate1
Employees Worked With
December 06, 2021
Great service and team. Todd Rovinsky had taken my car at a last minute notice during to a noise. Kept car for two days to try to duplicate but could not. But insured vehicle was OK and good to go. Best Infi a last minute notice during to a noise. Kept car for two days to try to duplicate but could not. But insured vehicle was OK and good to go. Best Infiniti dealership. More
by Rechree
Employees Worked With
Other Employees :
Joseph (JP) Piccininno
November 28, 2021
Pam, JP, Ann, and Joe N are always a pleasure to deal with. I wouldn't think of bringing any of my three Circle Infiniti purchased vehicles anywhere else for service. with. I wouldn't think of bringing any of my three Circle Infiniti purchased vehicles anywhere else for service. More
by Joseph.Miano
Employees Worked With
Other Employees :
Joseph (JP) Piccininno
November 12, 2021
The best and most efficient experience ever! I went to check something on my car not knowing how much on repairs i was going to have to spend, and JOE PICCININNO and the Infiniti circle team help me to ge check something on my car not knowing how much on repairs i was going to have to spend, and JOE PICCININNO and the Infiniti circle team help me to get my car running as new again super fast, with the best attitude for no costs. The cherry on top of the cake, they even washed my car without me asking. Thank you JOE… More
by Josemateo
Employees Worked With
Jeff walker, Joseph (JP) Piccininno
