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Circle INFINITI
West Long Branch, NJ
1,508 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,508 reviews
December 20, 2024
Wonderful as always. Joann was patient, concise, clear, attentive and a wonderful services person. Highly recommend Joann was patient, concise, clear, attentive and a wonderful services person. Highly recommend More
by Chris K
Employees Worked With
December 17, 2024
I wish they had more than 5 Stars! !! I have been using Circle Infiniti since 2018 for my leased vehicles and also service. I would not go anywhere else. And Joseph Navarro is absolutel !! I have been using Circle Infiniti since 2018 for my leased vehicles and also service. I would not go anywhere else. And Joseph Navarro is absolutely the best! He is professional, thorough, compassionate, kind and extremely understanding of all my needs. He always delivers my car ahead of promised time and everything is taken care of and my car looks like it just came out of the showroom. I would recommend Circle Infiniti and Joe to anyone who is looking to be treated like royalty!!!! More
by Ellen C
Employees Worked With
Other Employees :
Yuri- always a pleasure to see him. He does a great job!!!!
December 16, 2024
Always exceptional service. At purchase and regular service appointments. Joann went above and beyond to help me schedule appt and get rims repaired. She was very communicative At purchase and regular service appointments. Joann went above and beyond to help me schedule appt and get rims repaired. She was very communicative and friendly. I ALWAYS enjoy going here!!! More
by Watson_jayme77
Employees Worked With
December 13, 2024
Joann was really great. She was very informative and very helpful. Made my visit to service that day very easy. She was very informative and very helpful. Made my visit to service that day very easy. More
by ELav
Employees Worked With
December 12, 2024
Personalized service. Provided a loaner car since our repair took more than one day. Excellent communication. Provided a loaner car since our repair took more than one day. Excellent communication. More
by carolamedeo
Employees Worked With
November 30, 2024
Circle infiniti service center proved outstanding service to my navy son.. this is one of the best dealers and infinti family you can ever buy a car and have your car serviced at.. make sure you see Joann an to my navy son.. this is one of the best dealers and infinti family you can ever buy a car and have your car serviced at.. make sure you see Joann and Todd in service... they go out a beyond.. More
by TURBO0321
November 30, 2024
Joana was very nice and very helpful and transparent with what i needed to get done and how much that it would cost before i did the service what i needed to get done and how much that it would cost before i did the service More
by Philo Habib
Employees Worked With
November 18, 2024
Joann & Pam were very helpful and communicated great. Joan was able to get me into a loaner car instead of having to wait at the dealership which made everything was able to complete task i had for the Joan was able to get me into a loaner car instead of having to wait at the dealership which made everything was able to complete task i had for the day while vehicle was being service a+ service from both Joann & Pam. More
by Mr. Cunningham
November 15, 2024
Joann helped me so much today! She was able to give me the answers to my questions and I felt the service was great! Not to her but I feel if I replaced something on my car and mad She was able to give me the answers to my questions and I felt the service was great! Not to her but I feel if I replaced something on my car and made the service team aware of it they should consider taking it out of the system and not offering me to change it when I replaced the part myself. More
by Matthew
November 11, 2024
I would like to comment on the exceptional service provided by the staff at Circle Infiniti. I have previously been assisted by Pam, Joe, Ann Marie and most recently Joann Y. They are all courteous, provided by the staff at Circle Infiniti. I have previously been assisted by Pam, Joe, Ann Marie and most recently Joann Y. They are all courteous, pleasant and attentive to any questions I might have. Joann is a wonderful addition to this most excellent team and could not have been nicer. I have never experienced such quality service like this and I thank and appreciate each of them. More
by weluvrome
