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Circle INFINITI
West Long Branch, NJ
1,490 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,490 reviews
October 12, 2024
I took my infiniti in for an emergency service. Pam in service was great!! in no time my car was fixed and back to new again. Pam was very nice, explained everything. Thank you so much Pam for ma Pam in service was great!! in no time my car was fixed and back to new again. Pam was very nice, explained everything. Thank you so much Pam for making my experience with Circle excellent!! Dolores Piro More
by Dpiro3
Employees Worked With
October 09, 2024
I’ve been going to Circle for about 10 years. The service team is amazing! Pam, Ann and Joe are top notch. They are fair and honest. Couldn’t ask for more. The service team is amazing! Pam, Ann and Joe are top notch. They are fair and honest. Couldn’t ask for more. More
by Traci
October 04, 2024
The service team at Circle Infiniti has consistently exceeded expectations. Thanks to Joe, Pam, Ann, and JoAnn for taking such good care of my 2017 QX60! exceeded expectations. Thanks to Joe, Pam, Ann, and JoAnn for taking such good care of my 2017 QX60! More
by RobLew
October 02, 2024
Excellent service and friendly, competent people. Thank you again ffor another very good service experience. Thank you again ffor another very good service experience. More
by Rstears1
September 30, 2024
Excellent service as always from the service dept. Joe always takes care of us and offers a loaner vehicle and even offered pick up and drop off to make it easier . Won’t go anywhere else Joe always takes care of us and offers a loaner vehicle and even offered pick up and drop off to make it easier . Won’t go anywhere else More
by Fanboy
Employees Worked With
September 30, 2024
Circle Infiniti has been a consistently excellent dealership in the eleven years since we purchased our 2013 G37. The sale went flawlessly and the awesome service department has kept our car running dealership in the eleven years since we purchased our 2013 G37. The sale went flawlessly and the awesome service department has kept our car running great! The staff is knowledgeable, professional, and friendly. Today Pam kept me informed as to the progress of the work that was being completed - two new tires - and I was back on the road again in a reasonable amount of time. It's always worth the 30 minutes it takes to get to their West Long Branch location. We will continue to highly recommend Circle to our family and friends. More
by msutter732
Employees Worked With
September 27, 2024
Five star service as usual from Circle Infiniti! I was there to handle a few different items for my Q50S yesterday. From the moment I walked in, a friendly greeting awaited me from the team members I was there to handle a few different items for my Q50S yesterday. From the moment I walked in, a friendly greeting awaited me from the team members I interacted with. I sat with my advisor, Ann Trapani, who took the time to carefully review everything that would be happening with my vehicle. She truly has a thorough understanding of vehicle service and left me feeling extremely confident in the service I would receive. Circle Infiniti is not the closest place to service my car, but it is the ONLY place for me. Dealing with Ann Trapani since 2012, I can truly say that she is the reason why I keep coming back to Circle Infiniti. After feeling unheard at other places, Circle Infiniti rises above the rest as a place where the employees really listen to their customers. More
by DianeG
Employees Worked With
September 27, 2024
Joann did a good job informing me of all of the problems and what do do in the future when an intermittent problem occurs that I should make a video to document the problem while they are occurring if safe and what do do in the future when an intermittent problem occurs that I should make a video to document the problem while they are occurring if safe to do so. More
by Cloudcpu
Employees Worked With
September 26, 2024
Excellent service. Proactive and kept me informed throughout the day about status of my car service. Proactive and kept me informed throughout the day about status of my car service. More
by dwalter200
Employees Worked With
September 25, 2024
Always a pleasure to deal with Circle Infiniti and the service department. They are knowledgeable and helpful. service department. They are knowledgeable and helpful. More
by ejbaker
Employees Worked With
