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Circle INFINITI
West Long Branch, NJ
1,508 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,508 reviews
October 13, 2022
Awesome Dealership. Pam and Todd were very professional and knowledgeable. GREAT customer service every time I come here. Highly recommend this Dealership. Pam and Todd were very professional and knowledgeable. GREAT customer service every time I come here. Highly recommend this Dealership. More
by gerrystraub2
October 11, 2022
My third purchase from this dealership very caring staff everything explained and made as simple as possible wouldn’t hesitate to buy my fourth everything explained and made as simple as possible wouldn’t hesitate to buy my fourth More
by Mike7747
Employees Worked With
Marcus and Laurie, Evan Quinones
September 30, 2022
Hands down best dealership ! ! Keep it up. I Wouldn’t want to go anywhere else ! Keep it up. I Wouldn’t want to go anywhere else More
by Ginah
September 10, 2022
Pam was great. Made sure i was taken care of. Loaner ready on time no wait. Made sure i was taken care of. Loaner ready on time no wait. More
by Bumperzero007
Employees Worked With
September 01, 2022
I purchased a QX55 from Circle Infinity. It was the best experience I have ever had purchasing a vehicle from a dealership. The salesperson and support staff were friendly and competent. It was the best experience I have ever had purchasing a vehicle from a dealership. The salesperson and support staff were friendly and competent. They made the car buying process less stressful. More
by linda
Employees Worked With
August 19, 2022
I bought my QX60 2017 from Circle Infiniti. Ever since, I have been taking my car there for service. It has always been a great experience every time regardless of the Service Consultant who me Ever since, I have been taking my car there for service. It has always been a great experience every time regardless of the Service Consultant who meets you at the door. Ann Trapani, Joe Nazzaro, JP and Pam Crisafulli are all exellent. Each one is fully qualified to take care of your car and suggest which work needs to get done immediately or which work can wait until the next service. More
by JZ
Employees Worked With
Other Employees :
Joseph (JP) Piccininno
August 10, 2022
Staff always welcoming and friendly Through the whole experience . JP in service is the best! He takes care of all my car issues and keeps me in the loop the whole time. He cares about the customer and experience . JP in service is the best! He takes care of all my car issues and keeps me in the loop the whole time. He cares about the customer and it shows! I wouldn’t take my Infiniti to anyone else!! More
by Mahedy
Employees Worked With
Joseph (JP) Piccininno
August 09, 2022
I have been going to Circle Infiniti for 8 years to have my 2014 QX60 serviced. All of the team have been outstanding in providing me with courteous and prompt service. Joe Nazzaro has always gone above a my 2014 QX60 serviced. All of the team have been outstanding in providing me with courteous and prompt service. Joe Nazzaro has always gone above and beyond to provide exactly what I need for the ultimate customer service and satisfaction! I always get what I need at an affordable price. That's why I've had my car run so well for 8 years! Thank you to Joe and the service team for keeping me up and running so well! Whenever I may need a new car, I will definitely be at Circle Infiniti! More
by Tony
Employees Worked With
August 02, 2022
I have had great experiences with the service department. Ann Trapan is always my first choice, JP, Pam and Joe have also taken care of me as well. Very professional, Friendly and accommodating. The Ann Trapan is always my first choice, JP, Pam and Joe have also taken care of me as well. Very professional, Friendly and accommodating. They always worked things out so I could do things according to my budget. I never felt like I was being taken advantage of. Also the valet gentleman was always helpful and friendly. They all work very well together. More
by CaseyB
Employees Worked With
Other Employees :
Joseph (JP) Piccininno
July 28, 2022
Service Dept is always very responsive and professional. Never have any issues when bringing my cars in for service. Never have any issues when bringing my cars in for service. More
by carljohn
Employees Worked With
Other Employees :
Joseph (JP) Piccininno
