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Circle INFINITI
West Long Branch, NJ
1,490 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,490 reviews
August 02, 2022
I have had great experiences with the service department. Ann Trapan is always my first choice, JP, Pam and Joe have also taken care of me as well. Very professional, Friendly and accommodating. The Ann Trapan is always my first choice, JP, Pam and Joe have also taken care of me as well. Very professional, Friendly and accommodating. They always worked things out so I could do things according to my budget. I never felt like I was being taken advantage of. Also the valet gentleman was always helpful and friendly. They all work very well together. More
by CaseyB
Employees Worked With
Other Employees :
Joseph (JP) Piccininno
July 28, 2022
Service Dept is always very responsive and professional. Never have any issues when bringing my cars in for service. Never have any issues when bringing my cars in for service. More
by carljohn
Employees Worked With
Other Employees :
Joseph (JP) Piccininno
July 28, 2022
Great dealership and sales staff. I would recommend this dealer to anyone looking for a quality automobile I would recommend this dealer to anyone looking for a quality automobile More
by DrNick
July 27, 2022
Excellent person knows her business very polit and courteous niceties person to deal with so happy to be there when she in there courteous niceties person to deal with so happy to be there when she in there More
by barbara11
Employees Worked With
Other Employees :
Joseph (JP) Piccininno
July 20, 2022
JP Piccininno listened carefully when I told him my concerns. He quickly discovered the problem, fixed it to my satisfaction, and offered to have my car washed, as well. He was considerate and kept me concerns. He quickly discovered the problem, fixed it to my satisfaction, and offered to have my car washed, as well. He was considerate and kept me informed about his progress. More
by SEF
Employees Worked With
Joseph (JP) Piccininno
July 05, 2022
Circle Infiniti is, simply-"The BEST! !" Every person on their staff, that we have come in contact with, have been wonderful! ALWAYS get the work, to be done, right, the first time!! Tr !" Every person on their staff, that we have come in contact with, have been wonderful! ALWAYS get the work, to be done, right, the first time!! Truly, everyone makes us feel, "at home," each and every time that we arrive at Circle Infiniti! Fabulous Organization and Trustworthy Dealership! More
by barryr1942
Employees Worked With
Peter, the Customer Lounge Attendant, is a wonderful and dedicated worker!, Joseph (JP) Piccininno
July 01, 2022
A very Professional and Caring Dealership! ALWAYS treated like, “family!” Actually, look forward to seeing everyone at, “Circle Infiniti,” whenever we are scheduled to bring in one of our In ALWAYS treated like, “family!” Actually, look forward to seeing everyone at, “Circle Infiniti,” whenever we are scheduled to bring in one of our Infiniti’s, for their, checkups!! 👍👍 More
by barryr1942
Employees Worked With
Peter-The gentleman responsible for maintaining the, “Customer Lounge!” Peter is ALWAYS, “On-The-Job!”, Joseph (JP) Piccininno
June 29, 2022
Pam has been my service advisor since 2013 when I first purchased my vehicle. she is the sweetest , most accommodating and hard working person I know. she always makes sure I have a complete understandin purchased my vehicle. she is the sweetest , most accommodating and hard working person I know. she always makes sure I have a complete understanding of the work being done on my car. she is truly the best!!!! More
by Adamg37x
Employees Worked With
June 27, 2022
I have been coming here for 10+ years. Ann Trapani and her team provide exceptional service every single time. Never a let down. Ann Trapani and her team provide exceptional service every single time. Never a let down. More
by James R
June 22, 2022
I’m on my fifth Infiniti from this dealership and from start to finish the experience is always top-notch. In a climate were others are cutting corners, Circle infiniti goes above and beyond. Annie is th start to finish the experience is always top-notch. In a climate were others are cutting corners, Circle infiniti goes above and beyond. Annie is the best service advisor and always has my back. Great service great people and great experience. More
by Ellen K
Employees Worked With
Other Employees :
Yuri, Joseph (JP) Piccininno
