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Circle INFINITI
West Long Branch, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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I worked with John Devoid over the phone to purchase a 2012 G37 6MT and it was by far the worst experience I have ever had attempting to buy a car. John was rude and obnoxious with not even a trace of pro 2012 G37 6MT and it was by far the worst experience I have ever had attempting to buy a car. John was rude and obnoxious with not even a trace of professionalism. I could not even finish a sentence without him interrupting and speaking over me. He did not want to listen to the options or color I wanted but rather tried selling me a car I didn't want. He became very frustrated when I asked questions regarding the G37 and furthermore he seemed to know almost nothing about the car (he asked me if I wanted to add options that Infiniti lists as standard equipment). When I was finally able to obtain a quote on the vehicle I wanted the price was high and when I told John his competitor beat the price he told me to "go buy it from them then because that's the best price your getting". Regarding the competetor John also said,"By the time they are done xxxxxxx around with you the price will be higher". I found this language very offensive and unprofessional. I read in other reviews people who liked Circle Infiniti however this man gives them a bad image, so much so that I did not even attempt to work with another sales person. I recieved MUCH better quotes from 2 other Infiniti dealers who were more courtious and willing to work with me so my $42,000 purchase will go to one of them. Good luck if you happen to get John Devoid as a sales person at Circle Infiniti. More
I had the pleasure of working with Ray Andrews to get me into the new 2011 Infinti G25x. From the very beginning they were very patient and made the whole process go very smoothly. I would more than be will into the new 2011 Infinti G25x. From the very beginning they were very patient and made the whole process go very smoothly. I would more than be willing to recommend Circle Infiniti to any individual that is looking to purchase a excellent car. I am happy with my purchase and will be using them in the future. I was impressed by all the services offered and the conveniences they have made available to there customers. I look forward to my first service.. THANKS AGAIN FOR EVERYTHING!!! Chris More
Joel Friedman made my buying experience very easy and pleasurable. The price was even better than I had expected, with no haggling required. When I picked up the car, he had all the paperwork ready a pleasurable. The price was even better than I had expected, with no haggling required. When I picked up the car, he had all the paperwork ready and waiting and it took no time at all. Every option in the car was explained to me in detail. They even paired my cell phone for me. When I had a problem with scratches a week later (no fault of the dealer), Jim Russo was extremely helpful and took care of everything for me. My daughter dropped off my car in the morning before work and they had a loaner car waiting for her. She wasted no more than 5 minutes there, and when she picked up the car at the end of the day, it was again waiting for her. After many horrific experiences with car dealerships, Circle Infiniti made buying my new car a pleasure. I would definitely recommend them to anyone looking for a new car. More
I recently purchased a new G37X from Circle Infiniti. John DeVoid (my salesman) was extremely helpful and gave me the best price out of every Infiniti dealership I visited. Although this dealership is o John DeVoid (my salesman) was extremely helpful and gave me the best price out of every Infiniti dealership I visited. Although this dealership is over an hour away from where I live, it was worth the drive. John was friendly, beat all competitors prices, and made my experience as easy as possible! John and Jessie were very thorough when explaining each feature inside my new vehicle, and made sure I was comfortable driving it. I would definitely recommend this dealership to someone looking to purchase an Infiniti! More
A+++++ for great service. Michele Regno takes care of me when my usual service provider not there. Friendly and hard worker. She makes sure the job gets done and I'm 100% satisfied. Keeps in touch to let when my usual service provider not there. Friendly and hard worker. She makes sure the job gets done and I'm 100% satisfied. Keeps in touch to let you know how the service is going. I recommend her if u need service. More
My sales consultant Irwin Lieberman made the buying experience a pleasant one. He was very patient and answered all my questions and put no pressure on me. He was very professional. He gave me the bott experience a pleasant one. He was very patient and answered all my questions and put no pressure on me. He was very professional. He gave me the bottom line price as promised so there was no haggling.The car was ready as promised and one of the technical consultants sat with me to explain in detail about the car before I drove it off the lot. This was very helpful. I am truly impressed with this dealership and would highly recommend it. Sincerely, Larry S. More
First, I would like to thank, Joel Friedman, Steven Thieme and Jesse M. Chesson before I tell you, The reasons I chose Circle Infiniti. A little lengthy but, worth reading! I have been shopping Thieme and Jesse M. Chesson before I tell you, The reasons I chose Circle Infiniti. A little lengthy but, worth reading! I have been shopping for a CPO vehicle for about two weeks. In that time, I was only able to go to two dealerships, A Cadillac and a Nissan Dealer. Both of them had CPO vehicles or should I say "Supposedly CPO!" They all had tires that needed replacing besides the other items, electrical and mechanical that did not operate. When I arrived at Circle Infiniti, I was greeted by Joel Freidman. He showed me the vehicles that I was interested in and the first thing that I noticed, they all had new tires! I feel that if a dealership is too cheap to replace worn tires, that is a sign of Poor Management. Which also means that my relationship with them will always be treated in the same way.......Poorly! I mean come on we're talking about a vehicle selling for around $40,000.00! This vehicle, 2008 QX56 was in fact Certified to sold, not just because of the new tires. So, Joel Friedman and Steven Thieme and I sat down to negotiate. There were no games played in the negotiation which, I find to be very refreshing! Of course they didn't want me to leave without making a decision but, I told them that I wanted to think about the offer. There was no further pressure so, I left and after arriving home and thinking of how nice my experience was, I was ready to buy! Steven Thieme who is the Sales Manager was nice enough to secure our deal over the phone. When I arrive the next day to pick up my vehicle, I was treated to the receptionist asking me if I would like a beverage and Joel Friedman had all the paperwork ready for me including....Now get this, a One Year FREE Infiniti Assistant Program. Everything was completed in less than 30 minutes. upon leaving I was approached by another gentleman, Jesse M. Chesson. He is a "Delivery Coordinator" that stated, if needed and help in figuring how to operate anything in the vehicle, that I should call him!!!! More
My experience at Circle experience was second to none. My vehicle (2011 G37 Sport 6MT) was delivered in immaculate condition (detailed to perfection!). My sales consultant, Brian Conway, walked me throu My vehicle (2011 G37 Sport 6MT) was delivered in immaculate condition (detailed to perfection!). My sales consultant, Brian Conway, walked me through the paperwork and patiently responded to my many questions. The process was seamless and painless. Afterwards, Shawn showed me the car's features and worked hard to ensure that I knew had to use them (info overload!). Purchasing a car has never been easier or more enjoyable. Robert Schwartz More
The experience at this dealership was outstanding. I shopped a few dealers in the local area and found this one to have the most knowledgeable and helpful sales staff. Andy Gagliardi took the time to un shopped a few dealers in the local area and found this one to have the most knowledgeable and helpful sales staff. Andy Gagliardi took the time to understand what I was looking for and gave me a very competitive price. I selected Circle because I knew from my first conversation that I would not just be another sale. I highly recommend this dealership and Mr. Gagliardi to anyone who is interested in purchasing an Infinti. More
I purchased wheels for my 2010 fx35 and although there were several issues with fedex and the distributor of the wheels the team at Circle Infiniti strived to keep me informed and handled matters in an ef were several issues with fedex and the distributor of the wheels the team at Circle Infiniti strived to keep me informed and handled matters in an efficient manner, going out of their way and personally delivering the wheels to the tire shop for me. Excellent customer service! I would definitely recommend Circle Infiniti! More