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Circle INFINITI
West Long Branch, NJ
1,490 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,490 reviews
December 07, 2012
When our car was destroyed in the Storm Sandy, we had to look for a new car. Joel Friedman was wonderful. He was considerate of our situation, and helped us find our new car without all of the other deale look for a new car. Joel Friedman was wonderful. He was considerate of our situation, and helped us find our new car without all of the other dealership nonsence. We were in and out quickly. When we picked up our car, another wonderful experience. The paperwork was quick and the gentleman, Steve, who showed us how to work our vehicle was thorough and very pleasant. I would get another Infinity at this dealership anytime. Thanks, Pat La Ferrara More
by pal512001
Employees Worked With
Joel Friedman, and the wonderful lady who described the Platinum Program, which we decided to take advantage of., Joel Friedman
December 05, 2012
I'd been searching for a car for months when I came across Circle Infiniti. I had found something I was interested in and began working with DJ Johnson. This was my first experience buying a car and across Circle Infiniti. I had found something I was interested in and began working with DJ Johnson. This was my first experience buying a car and DJ did a great job of walking me through all the steps. He was very knowledgeable about not only the process but the car history and was willing to research further into the model upon my request. DJ not only did a great job with providing me with information, but also with putting me at ease throughout the process. After a brief and comfortable negotiation period we were able to get the car I wanted at a price I could afford. DJ was prompt, consistent, and thorough with processing my paper work and following up on said process. Within a few days I was driving my new(used) BMW home and I couldn't be happier with my experience. Many thanks again to DJ and Circle Infiniti. More
by DJNemeth
Employees Worked With
DJ Johnson
December 01, 2012
I lost my infinity during storm sandy. I called circle infinity and got Pam on the phone and she took care of my insurance problems. Thank you Pam for helping me get my new infinity. infinity and got Pam on the phone and she took care of my insurance problems. Thank you Pam for helping me get my new infinity. More
by lpavlis
November 30, 2012
I always have a wonderful experience at Circle Infiniti. Calling to make a service appointment is quick and easy and my service is always completed on time. The loaner car program is great. My car is alwa Calling to make a service appointment is quick and easy and my service is always completed on time. The loaner car program is great. My car is always returned to me perfectly clean. I would definitely recommend this dealership. More
by kris113
November 30, 2012
Went in for an oil change and they found a nail in my tire, a potential safety hazard. They were great. Todd was wonderful the valet was awesome. Will always svc there! tire, a potential safety hazard. They were great. Todd was wonderful the valet was awesome. Will always svc there! More
by Babymama422
Employees Worked With
Todd
November 30, 2012
Ann was extremely helpful throughout my time at Circle. While my car was being worked on she kept me informed of the process and made it easy for me to understand everything. She was very helpful and sweet While my car was being worked on she kept me informed of the process and made it easy for me to understand everything. She was very helpful and sweet! From now on, I will take my vehicle to Circle!! More
by Drewleft
Employees Worked With
Ann
November 30, 2012
John is extremely professional and friendly and always a pleasure to deal with. The service department is excellent and I highly recommend Circle Infiniti for any service or sales needs! pleasure to deal with. The service department is excellent and I highly recommend Circle Infiniti for any service or sales needs! More
by nlynns
Employees Worked With
John DiLieto, John DiLieto
November 30, 2012
I recently purchased a jx35 from circle infiniti. I was very happy with the overall experience. Don was great at showing all of the features and getting us the best price possible. very happy with the overall experience. Don was great at showing all of the features and getting us the best price possible. More
by xocrazee
November 29, 2012
Mark was extremely friendly and informative. Great service! Would definitely recommend. Came in looking to replace a preowned vehicle but did not have anything in my price range. Mark took the time t service! Would definitely recommend. Came in looking to replace a preowned vehicle but did not have anything in my price range. Mark took the time to go over all other type options. More
by MaxLowy
