Circle INFINITI

This is our first Inifiniti and we were quite impressed with not only the car but also with the whole process of negotiating and finalizing the deal. No gimmics, not too much back & forth. DJ Johnson was with not only the car but also with the whole process of negotiating and finalizing the deal. No gimmics, not too much back & forth. DJ Johnson was a pleasure to work with and helped expedite all the paperwork for us so that could drive home in our new car within the hour. In past experiences, it would take 2-3 hrs to get out of the dealer and we would leave feeling like we just went to battle. At Circle Infiniti, It is obvious that the cutomer is #1 and that they aim to please. DJ treated us with respect and even went out of his way to help us retrieve something we left in the car we traded in over a week after leaving it. There is no question that we made the right choice in the car and in the dealer and we would not hesitate to recommend Circle and DJ to our friends and family. More

I have been car shopping for the last two years and dealt with many dealerships, but Circle Infiniti received our business due to its efficiency. I saw a vehicle online and inquired about it through email. I with many dealerships, but Circle Infiniti received our business due to its efficiency. I saw a vehicle online and inquired about it through email. I received a call from DJ Johnson within minutes from sending the email. Right there, I was impressed enough to make the two hour drive to check out the vehicle. Everyone in the dealership, did there part to make it possible for us to take it home that night. Even though the dealership was closed, a nice gentleman came out and explained the whole car to us. It's hard to come across customer service like that now a days. I will definitely recommend my friends and family to this dealership. More

DJ was very thorough throughout the entire sales process, and extremely helpful with getting me the car that I wanted. The constant reminders of scheduled appointments with my busy schedule made everything m and extremely helpful with getting me the car that I wanted. The constant reminders of scheduled appointments with my busy schedule made everything move slowly. More

Dealership and staff were freindly which provided for an overall good experience. No buying pressure tactics were used to influence my purchasing decision. Mark who engaged me to test drive the car repres overall good experience. No buying pressure tactics were used to influence my purchasing decision. Mark who engaged me to test drive the car represented the old school philosophy approach to customer interaction. It was a refreshing change from the saturation of technology which dominates communication these days. Although the personal interation is ultimately the key factor when making a purchase, had it not been for technology I would never have known to visit this dealership in search of my vehicle. This is where DJ came in. DJ was the ideal internet sales consultant for initial price negotiatons - straight up and honest. DJ could have handled the selling experience from start to end, but the day I went to see the vehicle DJ was off so Mark assisted in his absence. DJ and Mark were a good selling team in this case. DJ did handle final delivery of the vehicle to me. The image he portrayed though email and phone translated to his in-person demeanor. While the dealership did essentially everything right, I was disappointed in my case to learn about the $299 dealer fees during contract time that was not disclosed upfront. Given the fact that this was a used car with high margin and was not pre-certified, the dealership did not have any significant cost to ready this car for sale. Despite this no subsequent pricing concessions or any other incentives were offered. Not even the offer to purchase a second set of car keys when asked since this car only had one set. It comes down to the old adage that "You get what you negotiate." Shame on me for failing to negotiate better. At the end of the day I will be happy with this vehicle, but would have felt better paying a fair price without leaving too much money on the table. It needs to be a win win for dealer and buyer. Touche to the dealer in this case. More

We requested a quotation on line MR Johnson complied to our request in a professional and friendly way. we purcahsed the car and we are very satisfied. our request in a professional and friendly way. we purcahsed the car and we are very satisfied. More

Got some great deal via online/email. Drove 80Miles to finalize deal. Found out there was some miscommunication. However Manager and DJ was very thoughtful and nice enough to negotiate a deal close to ori finalize deal. Found out there was some miscommunication. However Manager and DJ was very thoughtful and nice enough to negotiate a deal close to original dealing price. Everyone is very professional and helpful. Highly recommend to others. More

I just leased a 2013 FX 37 after my Jeep Wrangler was lost due to Hurricane Sandy. DJ was very considerate of my situation and helped me locate the exact car I wanted with no hassle. When it came to n lost due to Hurricane Sandy. DJ was very considerate of my situation and helped me locate the exact car I wanted with no hassle. When it came to negotiating, I felt no pressure to buy the car at any time He helped us get into the right car for the right price without any nonsense. This whole experience was very easy after the long month my family and I have had. I would recommend DJ at Circle Infiniti and will use him again once my FX37 lease is up. More

When I need routine maintenance I pick up the phone and call Todd. If its just a needed oil change Todd goes thru my service history while he has me on the phone and SUGGESTS what service my car should hav call Todd. If its just a needed oil change Todd goes thru my service history while he has me on the phone and SUGGESTS what service my car should have. He does not force the service on me and explains why he feels it is needed. Because he takes the time to explain why the service is needed I usually have it completed. Todd always takes his time and makes sure I am satisfied with the service my car was in for. He always has my car washed when I pick it up, Mercedes never did this. If I owned a car dealership Todd would be working at it!! More

It was a pleasure working with Mr. Irwin Lieberman at Circle Infiniti. Mr. Lieberman was careing, knowledgable and efficent. He made shopping for a new car very pleasureable. Circle Infiniti. Mr. Lieberman was careing, knowledgable and efficent. He made shopping for a new car very pleasureable. More

The service was great. Ann was very nice and pleasant to deal with. I buy all my infinities at your location. Thanks for a great experience deal with. I buy all my infinities at your location. Thanks for a great experience More