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Circle INFINITI

West Long Branch, NJ

5.0
1,490 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us. As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others. We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles. Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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300 State Hwy 36

West Long Branch, NJ

07764

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Showing 1,490 reviews

January 23, 2023

I have been coming to this dealership for over a decade and they continue ot astound me with their friendliness, professionalism, and quality of work. They are timely, and always let me know what is going More

by keithelias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

Another excellent experience servicing my 2018 Q50 at Circle Infiniti! I needed to address a few things with my car today and the process could not have been simpler. Everything was thoroughly explained More

by DianeG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2022

When calling this dealership, a live person immediately answers rather than going around in circles through a long non functional menu! How delightful! Additionally, this dealership is greatly accomo More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2022

My wife and I are so very pleased with this dealership. We are leasing our third QX50. We used to lease Acura MDXs from the various dealerships in Monmouth and Middlesex counties, but had very undesirable More

by Maddawg
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2022

Joe Nazzaro is WONDERFUL to deal with! His initial professionalism and friendliness is a harbinger of what to expect from everyone at this dealership. My first business relationship with C More

by rhodesia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2022

My service consultant was excellent. She kept me informed about the problems with my infinity throughout my time in the customer’s waiting lounge. More

by howmacdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

Great customer service and Always a wonderful experience at Cricle Infiniti, I would recommend this dealer. Thank you to all! More

by Envieddesigns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

i’ve had my car for almost 10 years and I have always been very satisfied with the treatment by the staff . the mechanics are excellent but most of all service advisor Pam is amazing. I hit something o More

by Adamg37x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

Every time I drop by this dealership, I am reminded why I have been doing business with them for over 10 years. No appointment & service like I am a VIP. Salespeople who are consummate professionals. Definit More

by JoeyLLSNJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph (JP) Piccininno
November 06, 2022

Great, excellent, professional customer service, Ann was great!!!!!!! Very knowledgeable, very professional and very attentive. Service was amazing. Thanks, Anny . More

by Jayrod51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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