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Circle INFINITI
West Long Branch, NJ
1,508 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,508 reviews
July 12, 2013
Service was great, personnel were friendly and knowledgeable. On time and no problems. Car was washed and ready for me. Service people knew their stuff Thanks Ron Rosen knowledgeable. On time and no problems. Car was washed and ready for me. Service people knew their stuff Thanks Ron Rosen More
by Ronrosen
Employees Worked With
Uri at repair desk
July 07, 2013
I brought my 2012 G37xS in for service this past Saturday. Ann was terrific. She took my car in right away - was friendly, professional & extremely knowlegable. My car was ready when promised and Saturday. Ann was terrific. She took my car in right away - was friendly, professional & extremely knowlegable. My car was ready when promised and all issues were addressed. When making a service appointment for my vehicle, I specifically ask for Ann, as she always makes us feel comfortable, and in my opinion, what customer service should be - she is truly an asset to this dealership! More
by ghaddad
Employees Worked With
Ann Trapani
July 01, 2013
This is my third car that I purchased from Circle Infiniti and this was the best experience I have ever had with buying a car. Andy was professional, courteous and extremely helpful. I would recomm Infiniti and this was the best experience I have ever had with buying a car. Andy was professional, courteous and extremely helpful. I would recommend Andy to my family and friends. A great big thank you, Andy. More
by apuzzoga
Employees Worked With
Andy Gagliardi
July 01, 2013
Always a great experience never a hassle or pressure to buy anything. Car is clean a d people ate friendly. Food is good too. Coffee always hot! Have dealt with Todd for 5 years, he's the reason we keep c buy anything. Car is clean a d people ate friendly. Food is good too. Coffee always hot! Have dealt with Todd for 5 years, he's the reason we keep coming back. More
by melanie23
July 01, 2013
Todd Rovinsky has been my go to guy for the past 6 years and has always delivered an exceptional customer experience. Todd is very knowledgeable about his products and services, and goes above and beyond wh and has always delivered an exceptional customer experience. Todd is very knowledgeable about his products and services, and goes above and beyond when assisting me, each and every single time I visit. Todd is a great asset to Circle Infiniti, and the company should be very proud to have employees like Todd working there. More
by xinsanity
June 30, 2013
This was the first time I was leasing a car and Irwin Lieberman was my salesperson. He thoroughly explained the process and spent as much time with me as I needed. Iriwin was not pushy and he gave me the Lieberman was my salesperson. He thoroughly explained the process and spent as much time with me as I needed. Iriwin was not pushy and he gave me the space I needed when I was trying to decide if this was right for me. I returned with my daughter and finally leased a G37X. Marcus was my delivery coordinator. He went over everything with me. The technology in the car was a bit confusing at first and he kept explaining until I understood. Marcus was wonderful, Irwin was wonderul and neither made me feel pressured. The overall experience was wonderful. More
by kssss
Employees Worked With
Marcus, Irwin Lieberman
June 30, 2013
Irwin is a consumate professional. He is knowlegable, helpful and removed the stress from the car buying process. He exercised patience with my questions and provided me with all the information that I helpful and removed the stress from the car buying process. He exercised patience with my questions and provided me with all the information that I needed to make a wise decision. I oculdn't have asked for a better car buying experience. More
by Copping
Employees Worked With
Irwin Lieberman
June 29, 2013
I brought my new car in for service and Pam greeted me at my car. I was impressed with her friendliness & professionalism. Pam made me feel like I am part of a family not just a customer. Look forward to a my car. I was impressed with her friendliness & professionalism. Pam made me feel like I am part of a family not just a customer. Look forward to a long relatiionship with Circle Infiniti More
by acfish1
Employees Worked With
June 27, 2013
As always, my service visit was great. Pam always greets me with a friendly smile. I appreciate being able to use a loaner car, and pick my car on my schedule. My car was spotless when it was returned to me me with a friendly smile. I appreciate being able to use a loaner car, and pick my car on my schedule. My car was spotless when it was returned to me. Great / friendly dealership. More
by Kristywhite
Employees Worked With
