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Circle INFINITI

West Long Branch, NJ

5.0
1,508 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us. As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others. We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles. Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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300 State Hwy 36

West Long Branch, NJ

07764

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Showing 1,508 reviews

February 28, 2014

Brought my car in for a routine service using John DiLieto. Service provided properly, on time, at promised cost in a professional and friendly manner. Nice job. Thank you. More

by sma2341
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DiLieto
February 25, 2014

DJ Johnson was our sales associate that we worked with for our recent Infiniti QX60 lease. He is a consummate professional, extremely knowledgeable, and very friendly. We had a terrific experience with D More

by Trito74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 07, 2014 -

Circle INFINITI responded

I truly cannot thank you enough for all the kind words. This is exactly what motivates me to give the best possible service to my customers that I can. Please enjoy your new Infiniti and of course you know, I am here for you if you need anything. Thanks again for the extremely nice rating and I look forward to seeing you again soon. DJ

February 21, 2014

JOHN DILIETO AND ALL OF THE CIRCLE INFINITI EMPLOYEES ARE ALWAYS FRIENDLY AND HAPPY TO SEE ME.THEY TREAT ME LIKE A FAMILY MEMBER.MY VEHICLE IS ALWAYS TREATED WITH TENDER CARE AND IS TAKEN CARE OF IN TIMELY F More

by spellbionderssurf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DiLieto
February 20, 2014

My husband and I purchased an FX35 from Circle Infiniti. This was one of the best experiences we have had purchasing a car. DJ was prompt responding to my initial inquiry and answered all of my questions More

by dcgoss35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Thieme, Sherry Horelick
Feb 21, 2014 -

Circle INFINITI responded

Thank you both so very much for the very kind words. We really do try to make your buying experience "the best"! It is an effort that our customers have come to expect from us and we intend to deliver. If I can be of help in any way, please do not hesitate to call me immediately. Thanks Again and enjoy you Infiniti. DJ

February 19, 2014

Just got a new G37 from Circle. Worked with DJ for the new car, Steve for the trade, and Sherry for warranty products. Very easy transaction, no pressure, and great price. The staff - from sale to deliver More

by DC293
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Thieme, Sherry Horelick, Marcus Bowles
February 14, 2014

Great dealership , great price and an overall positive experience , highly recommend this dealership ! The employees were extremely helpful in every aspect of the car buying experience . More

by Unreel35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 14, 2014 -

Circle INFINITI responded

Thank you so much for the kind words. We make it a practice to not only say that we give our customers an outstanding buying experience, but we truly try to make it all as simple, seamless and time saving as we possibly can. Enjoy your Infiniti, and if there is anything we can do, please do not hesitate to call. Your Sales Consultant, DJ

February 12, 2014

Right from the day one DJ was very pleasant to deal with. I didn't even bother trying any other dealership once I talked to him. DJ was very professional and courteous. He answered all of our questions and g More

by lucent123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Bowles
Feb 14, 2014 -

Circle INFINITI responded

Anil - You have truly been so kind and I can only say THANK YOU! Thank you for giving us the opportunity... Thank you for your kind words... and Thank you for sharing your thoughts and opinion. Enjoy your QX60, and of course, if you have any questions, or if there is anything I can do, please do not hesitate to call me. Your Sales Consultant "DJ"

February 08, 2014

Of the many cars I have purchased over the years this was, by far, the easiest and most seamless transaction. The reason for that was because we worked with DJ. Unlike many other Sales Professionals at More

by Staceyfpc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Bowles
Feb 14, 2014 -

Circle INFINITI responded

Thank you sooooooo much Stacey. This truly may be the best review and compliment I have ever had. I truly try hard and it is a great feeling when the effort is appreciated. Hope you and the family enjoy the QX60, and of course if you have any questions, or need any help at all, please don't hesitate... just call me. On behalf of Marcus and myself, thanks again, Your Sales Consultant "DJ"

January 31, 2014

John DiLieto is the best of the best. He always provides outstanding service and his professionalism is second to none. He always takes exceptional care of me, and my car was ready to go at the promised ti More

by JL2465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DiLieto
January 31, 2014

John was very friendly and informative. He explained everything in detail so I could understand. John's skills in this field are commendable. It was a pleasure doing business with him!! More

by skippam711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DiLieto
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