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Circle INFINITI
West Long Branch, NJ
1,491 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,491 reviews
February 08, 2014
Of the many cars I have purchased over the years this was, by far, the easiest and most seamless transaction. The reason for that was because we worked with DJ. Unlike many other Sales Professionals at was, by far, the easiest and most seamless transaction. The reason for that was because we worked with DJ. Unlike many other Sales Professionals at other luxury brand dealerships, DJ was EXTREMELY well versed in all of the features, functions and nuances of the New vehicle I leased today, which is my 2nd consecutive car from Circle Infiniti. BMW, Lexus and Mercedes were not well versed on their own product let alone cars on the market that would be considered "competition", DJ was! He was direct, fair, honest, a gentleman and truly easy to work with. Thank you DJ; my husband and I know we'll share many family memories with our baby on road trips in the years to come in our beautiful new QX60! An additional huge thank you to Marcus, he was so extremely knowledgable about every little function in the car and gave clear, hands on descriptions of how to use all of them! More
by Staceyfpc
Employees Worked With
Marcus Bowles
January 31, 2014
John DiLieto is the best of the best. He always provides outstanding service and his professionalism is second to none. He always takes exceptional care of me, and my car was ready to go at the promised ti outstanding service and his professionalism is second to none. He always takes exceptional care of me, and my car was ready to go at the promised time. Highly recommend!!!! More
by JL2465
Employees Worked With
John DiLieto
January 31, 2014
John was very friendly and informative. He explained everything in detail so I could understand. John's skills in this field are commendable. It was a pleasure doing business with him!! everything in detail so I could understand. John's skills in this field are commendable. It was a pleasure doing business with him!! More
by skippam711
Employees Worked With
John DiLieto
January 30, 2014
Everyone was very nice and helpful. They were very responsive on the phone and in-person, though I would improve email responses. They did a great job getting my vehicle ready and the deal done. Neg responsive on the phone and in-person, though I would improve email responses. They did a great job getting my vehicle ready and the deal done. Negotiations were relatively painless. The price was reasonable -- not the best ever, but not bad either. I would rank the overall experience 4.5, but was not given the choice. More
by DeFre
Employees Worked With
Steve Thieme, Marcus Bowles
January 30, 2014
John DiLieto is always professional and the work is done correctly and on time. John is extremely knowledgeable and I feel very comfortable doing business with him. correctly and on time. John is extremely knowledgeable and I feel very comfortable doing business with him. More
by Pattie C
Employees Worked With
John DiLieto
January 10, 2014
DJ was exceptionally helpful, as we're others involved in my transaction. All employees were welcoming. DJ guided me through the trade-in and leasing process very skillfully. involved in my transaction. All employees were welcoming. DJ guided me through the trade-in and leasing process very skillfully. More
by Katmlee
Employees Worked With
Sherry Horelick
January 09, 2014
It was excellent experience of purchasing my new car at circle infiniti. DJ Johnson was very nice. I will strongly recommend this dealer. Even my one year old boy had good time over there. all other staff circle infiniti. DJ Johnson was very nice. I will strongly recommend this dealer. Even my one year old boy had good time over there. all other staff are very good More
by AbdulMahmad
January 02, 2014
I was shopping for a new Infiniti QX60 as a Christmas gift for my wife. I went to a couple of dealers. Circle gave me the best price and service. My sales guy, DJ Johnson, provided EXCELLLENT service gift for my wife. I went to a couple of dealers. Circle gave me the best price and service. My sales guy, DJ Johnson, provided EXCELLLENT service for me and went above and beyond to make sure the dealer and insurance company didn't call my home number since the car was a Christmas Gift. Needless to say my wife was thrilled to see the car in the driveway Christmas morning. I would highly recommend Circle and specifically DJ to anyone in the market for a new Infiniti! More
by justmoo
Employees Worked With
Marcus Bowles
January 01, 2014
I worked with Irwin Lieberman on the sales floor to discuss buying a new infinity and drove a few different models. He was patient and helpful. discuss buying a new infinity and drove a few different models. He was patient and helpful. More
by Chelskal810
Employees Worked With
Irwin Lieberman
December 30, 2013
I recently leased a new Infiniti QX 70 and had a great experience. I worked with Mr. Andy Gagliardi on my purchase. Mr Gagliardi was thorough and took his time in explaining all my options. I was very hap experience. I worked with Mr. Andy Gagliardi on my purchase. Mr Gagliardi was thorough and took his time in explaining all my options. I was very happy with the price and the overall Circle Infiniti enviroment. I have dealt with other dealerships in the past but will only use and recommend Mr. Gagliardi in the future. More
by lipster2
Employees Worked With
Andy Gagliardi
