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Circle INFINITI
West Long Branch, NJ
1,491 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,491 reviews
March 07, 2014
Great car, great experience. Over the years I have Great car, great experience. Over the years I have bought many cars and, for the most part, they have all been painful experiences. Working with D Great car, great experience. Over the years I have bought many cars and, for the most part, they have all been painful experiences. Working with DJ Johnson and Circle Infiniti has been the best car buying experience I have had to date. DJ took the time to let me test drive all of the cars I was interested in, answered all of my questions, and provided a no pressure experience. He genuinely was interested in helping me find the right car for me and not just trying to 'make the sale'. The rest of the team was equally great, especially Sherry Horelick who explained all of the warranty options and answered all of our questions, and Kevin Reynolds who went over every inch of the car with me. I would recommend DJ Johnson and Circle Infiniti to anyone. More
by twolsten
Employees Worked With
Brian Conway, Steve Thieme, Sherry Horelick
March 06, 2014
Always a pleasure to go to Circle Infiniti for service. Pam always takes good care of me. She calls me when she says she will call and she explains all the options very clearly. Pam treats me like I won Pam always takes good care of me. She calls me when she says she will call and she explains all the options very clearly. Pam treats me like I won the place. :-) More
by LuisHernandezNJ
Employees Worked With
March 02, 2014
DJ was very helpful. The price was right on blue book. The only complaint I have is the car was never detailed. They knew I was coming up for several days prior but the car was obviously never detailed. The only complaint I have is the car was never detailed. They knew I was coming up for several days prior but the car was obviously never detailed. More
by kattymarie
February 28, 2014
Brought my car in for a routine service using John DiLieto. Service provided properly, on time, at promised cost in a professional and friendly manner. Nice job. Thank you. DiLieto. Service provided properly, on time, at promised cost in a professional and friendly manner. Nice job. Thank you. More
by sma2341
Employees Worked With
John DiLieto
February 25, 2014
DJ Johnson was our sales associate that we worked with for our recent Infiniti QX60 lease. He is a consummate professional, extremely knowledgeable, and very friendly. We had a terrific experience with D for our recent Infiniti QX60 lease. He is a consummate professional, extremely knowledgeable, and very friendly. We had a terrific experience with DJ from the moment we walked into the dealership until the time we completed the transaction. We would absolutely work with Circle Infiniti and DJ again and gladly refer our friends for their prospective purchases or leases. More
by Trito74
February 21, 2014
JOHN DILIETO AND ALL OF THE CIRCLE INFINITI EMPLOYEES ARE ALWAYS FRIENDLY AND HAPPY TO SEE ME.THEY TREAT ME LIKE A FAMILY MEMBER.MY VEHICLE IS ALWAYS TREATED WITH TENDER CARE AND IS TAKEN CARE OF IN TIMELY F ALWAYS FRIENDLY AND HAPPY TO SEE ME.THEY TREAT ME LIKE A FAMILY MEMBER.MY VEHICLE IS ALWAYS TREATED WITH TENDER CARE AND IS TAKEN CARE OF IN TIMELY FASHION.IT ALWAYS COMES BACK CLEANER THEN IT WAS AND THE EMPLYEES COULD NOT DO MORE TO MAKE IT A GREAT EXPERIENCE. More
by spellbionderssurf
Employees Worked With
John DiLieto
February 20, 2014
My husband and I purchased an FX35 from Circle Infiniti. This was one of the best experiences we have had purchasing a car. DJ was prompt responding to my initial inquiry and answered all of my questions This was one of the best experiences we have had purchasing a car. DJ was prompt responding to my initial inquiry and answered all of my questions right away. I had been in contact with several other dealerships and none of them took the time to respond to me in a prompt manner. Sherry reviewed all warranty information which was extremely helpful. I give Circle Infiniti an A because their mission is to meet the needs of their customers. More
by dcgoss35
Employees Worked With
Steve Thieme, Sherry Horelick
February 19, 2014
Just got a new G37 from Circle. Worked with DJ for the new car, Steve for the trade, and Sherry for warranty products. Very easy transaction, no pressure, and great price. The staff - from sale to deliver new car, Steve for the trade, and Sherry for warranty products. Very easy transaction, no pressure, and great price. The staff - from sale to delivery - all take pride in what they do and are committed to full customer satisfaction. From the moment we walked in the door, until we left, the people that work at this dealership explained everything in detail and do what it takes to keep the customer happy. And needless to say, we left very happy and would recommend Circle Infiniti without reservation. 100% honesty with this car dealership. Bottom line - if you are looking for an Infiniti, go to Circle! More
by DC293
February 14, 2014
Great dealership , great price and an overall positive experience , highly recommend this dealership ! The employees were extremely helpful in every aspect of the car buying experience . experience , highly recommend this dealership ! The employees were extremely helpful in every aspect of the car buying experience . More
by Unreel35
February 12, 2014
Right from the day one DJ was very pleasant to deal with. I didn't even bother trying any other dealership once I talked to him. DJ was very professional and courteous. He answered all of our questions and g I didn't even bother trying any other dealership once I talked to him. DJ was very professional and courteous. He answered all of our questions and gave us the BEST experience of buying a car; I would recommend him to all my friends and family. On the day of delivery we met Marcus. He was very knowledgeable. Explained us everything about car without rushing. We are very happy with DJ and Marcus. Thanks, Anil More
by lucent123
Employees Worked With
Marcus Bowles
