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Circle INFINITI
West Long Branch, NJ
1,491 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,491 reviews
March 28, 2014
I've been servicing my Infiniti at this dealership since I purchased the car in 2006. My service rep has always been Todd Rovinsky and I make sure he is available whenever I bring the car in for serv since I purchased the car in 2006. My service rep has always been Todd Rovinsky and I make sure he is available whenever I bring the car in for servicing. He makes the visit enjoyable and most importantly is on top of items that have to be maintained on the vehicle which makes my job very easy. Service at the dealership always efficient and completed properly. More
by pinjac16
March 28, 2014
Andy made the whole process simple I told him what other dealerships were offering me and he told me what he could do and what to watch for From other dealerships. Because of his honesty and intergerty I dealerships were offering me and he told me what he could do and what to watch for From other dealerships. Because of his honesty and intergerty I bought from Circle. The young Lad Marcus who demonstrated the features was fabulous as well thank you circle Infiniti More
by Rpg3101
Employees Worked With
Andy Gagliardi, Marcus Bowles
March 28, 2014
Amazing customer service! I have dealt with other dealerships for other cars I have owned. I never received service at the capacity I do at Circle Infiniti. Todd took the time to explain and walked m dealerships for other cars I have owned. I never received service at the capacity I do at Circle Infiniti. Todd took the time to explain and walked me through the service process my car needed. I will continue to visit Circle Infiniti to service my vehicle and for any future purchases. More
by Chomle4
March 28, 2014
I have been a long time customer and it seems the service has gotten better with each visit! From the refreshments to the car washes these guys are like a well oiled machine every visit! Thanks and keep up t has gotten better with each visit! From the refreshments to the car washes these guys are like a well oiled machine every visit! Thanks and keep up the great work!!! More
by Soggy4229
Employees Worked With
Todd
March 28, 2014
Circle Infiniti This was our second car that we purchased from Circle...it is a very enjoyable relaxed buying experience! DJ was great and did not hard sell us, would This was our second car that we purchased from Circle...it is a very enjoyable relaxed buying experience! DJ was great and did not hard sell us, would definitely recommend him. More
by Tina33
Employees Worked With
Brian Conway
March 27, 2014
Ann in the Service Dept is wonderful. She is very professional and knowledgeable. I always know I am in good hands when I bring my car in for service. She is truly an asset to this dealership. professional and knowledgeable. I always know I am in good hands when I bring my car in for service. She is truly an asset to this dealership. More
by gscaccia
Employees Worked With
AnnMaria Trapani
March 26, 2014
My experience with circle and with mr Gagliardi was first class. He is very easy to deal with listened to all my needs and concerns. Marcus did a great job showing me the features class. He is very easy to deal with listened to all my needs and concerns. Marcus did a great job showing me the features More
by Julstev
Employees Worked With
Andy Gagliardi, Marcus Bowles
March 17, 2014
DJ has provided me a really fascinating experience for this is my first time purchasing a car. His enthusiasm in trying to help me get the car I want and all the related process has made this purchase rea this is my first time purchasing a car. His enthusiasm in trying to help me get the car I want and all the related process has made this purchase really easy and smooth. He has always shown great willingness to help and to assist me in buying this car. Despite the fact that I am an international student and did not speak awesome english, he treated me and this deal with patience and tolerance. I would recommend DJ as a car dealer to all the friends i have and everybody I know. Great dealer in general. More
by rzCharlie
Employees Worked With
March 13, 2014
DJ responded quickly to my on-line inquiry regarding a G37x. When I came in for a test drive, he was prepared and the car was ready. I brought my nephew with me and DJ welcomed him as well. I respect the G37x. When I came in for a test drive, he was prepared and the car was ready. I brought my nephew with me and DJ welcomed him as well. I respect the way DJ catered to my nephew and his interest in cars. DJ took me on a great test drive. He came back with the best offer quickly without extensive haggling. When I came to pick up the car, Marcus was very pleasant and helpful as well as patient with me while showing me the capabilities of the car. More
by Cjdonshue
March 10, 2014
My wife and I were looking to trade our convertible BMW in for a Infiniti g37x. we knew exactly what we wanted and had been to four other Infiniti dealers. None of these dealers came close to circle. O in for a Infiniti g37x. we knew exactly what we wanted and had been to four other Infiniti dealers. None of these dealers came close to circle. Our salesman Mark and the sales manager Steve were terrific. They went above and beyond. The car we drove eighty miles to see had some unforeseen problems so they quickly showed us the remainder of their preowned inventory. We found a car that we loved. They made us a terrific deal and gave us great value on our trade. Mark even drove eighty miles to deliver our car and to pick up our trade. If your looking to buy an Infiniti don't miss circle even if you have to drive out of your way its worth it! More
by damon158
