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Circle INFINITI
West Long Branch, NJ
1,490 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,490 reviews
May 22, 2023
The customer service reps were outstanding, honest and very accommodating. They worked with my schedule and made my experience painless. very accommodating. They worked with my schedule and made my experience painless. More
by Gromano2987
May 12, 2023
Pam is the best! She is very professional and knowledgeable. We enjoy working with her directly everytime we come in for service. We drive over an hour because of She is very professional and knowledgeable. We enjoy working with her directly everytime we come in for service. We drive over an hour because of the great service. More
by speirs_susan
Employees Worked With
May 07, 2023
Mark, Jeff, Tony and Jake were all amazing! I LOVE my new INFINITI QX50! Highly recommend the team at Circle INFINITI the whole experience was seamless and fun! I LOVE my new INFINITI QX50! Highly recommend the team at Circle INFINITI the whole experience was seamless and fun! More
by Kimgfavre
April 28, 2023
The service department is the best. This is my second Infiniti and I went back to Circle to purchase it because of their outstanding service department. Annie and Pam are the best!!! This is my second Infiniti and I went back to Circle to purchase it because of their outstanding service department. Annie and Pam are the best!!! Always courteous, friendly and extremely helpful! More
by Yolanda
Employees Worked With
Other Employees :
Yuri is also very good!
April 24, 2023
Joe Nazzaro did a great job of fitting me in without an appointment, I have used Mr Nazzaro several times before always was professional, he is a great asset to Circle Infiniti. WILL DEFINITELY USE CIRCLE appointment, I have used Mr Nazzaro several times before always was professional, he is a great asset to Circle Infiniti. WILL DEFINITELY USE CIRCLE INFINITI for all my service needs More
by Pete Infranco
Employees Worked With
April 22, 2023
I purchased my vehicle in June of 2022. I am still very impressed with all aspects of this dealership. I am still very impressed with all aspects of this dealership. More
by Joanne Brennan
April 20, 2023
We’ve been with Circle Infiniti for 12 years, the service has been extraordinary and efficient. has been extraordinary and efficient. More
by ytyen1
April 20, 2023
Pam did a great job. Teck could have been a little clearer on next steps. Very good experience. Will be back again. Teck could have been a little clearer on next steps. Very good experience. Will be back again. More
by joewittmann
Employees Worked With
April 17, 2023
I will attest to excellent care given by the Service department. Rapid diagnosis of the issue. Timely communication and quick repair!! Thank you!!! department. Rapid diagnosis of the issue. Timely communication and quick repair!! Thank you!!! More
by Homeward
April 09, 2023
Joe Piccininno in the service department was very easy to deal with. He communicated with me via text throughout my whole repair keeping me up to date when insurance and parts were coming in. Joe got me a lo deal with. He communicated with me via text throughout my whole repair keeping me up to date when insurance and parts were coming in. Joe got me a loaner car right away and paying invoices on-line make it even faster for when you pick your car up. More
by Anthony Manzione
Employees Worked With
Joseph (JP) Piccininno
