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Circle INFINITI
West Long Branch, NJ
1,490 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,490 reviews
June 30, 2023
I have my Infiniti for 5 years and Ann T has been absolutely amazing!! Always professional and extremly helpful! She always goes above and beyond to make sure my vehicle is in perfect condition! Love absolutely amazing!! Always professional and extremly helpful! She always goes above and beyond to make sure my vehicle is in perfect condition! Love Ann and highly reccoment her! More
by Susie Q
Employees Worked With
June 29, 2023
I have had my car for 10 years and pam has been my service advisor from day one. she has always been professional , attentive , courteous and respectful. I know when I drop my car off for service service advisor from day one. she has always been professional , attentive , courteous and respectful. I know when I drop my car off for service and see pam my car is in good hands. she always answers my questions, never misquotes pricing for repairs and just treats her customers very well. More
by Adamg37x
Employees Worked With
June 20, 2023
I already rated the whole experience Grtting annoyed about the length of this review Youneed tonake shorter about the length of this review Youneed tonake shorter More
by aduffy1us
June 19, 2023
22 year loyal customer of CI. Will have to terminate that. No more overcharging on parts that are not guaranteed and no more excessive labor charges. .Will return for recalls only Will have to terminate that. No more overcharging on parts that are not guaranteed and no more excessive labor charges. .Will return for recalls only and at some point, carmaker. More
by GLEN
Employees Worked With
Other Employees :
Joseph (JP) Piccininno
June 14, 2023
The staff is always super friendly, pleasant and professional. They always goes above and beyond! professional. They always goes above and beyond! More
by Ellen K
Employees Worked With
Other Employees :
Joseph (JP) Piccininno
June 10, 2023
Everyone at the dealership is friendly and ready to serve. The dealership is extremely clean. My car was returned sparkling clean. My service advisor Joseph Nazzaro was exceptional. He was very frien serve. The dealership is extremely clean. My car was returned sparkling clean. My service advisor Joseph Nazzaro was exceptional. He was very friendly and he kept me updated on the status of my car. He answered all my questions. I feel he went above and beyond to make sure I understood and was happy with my service from Circle Infiniti. More
by Cutieroc76
Employees Worked With
June 05, 2023
BEST BEST BEST Customer Service. They go over and above to suit your needs and requirements. They go over and above to suit your needs and requirements. More
by Willie
May 31, 2023
Joseph Piccininno Has provided me with amazing service. He is Honest!! and very professional. Goes over in deal what is needed for my car. I would highly recommend Him. He is Honest!! and very professional. Goes over in deal what is needed for my car. I would highly recommend Him. More
by antonina.scali
Employees Worked With
Robert from parts is amazing and honest!, Joseph (JP) Piccininno
May 29, 2023
Outstanding service! Joe is honest, professional and very knowledgeable. I go out of my way to take my QX60 to Circle Infiniti. Always a pleasure working with him. Joe is honest, professional and very knowledgeable. I go out of my way to take my QX60 to Circle Infiniti. Always a pleasure working with him. More
by Capthenny
Employees Worked With
May 26, 2023
Pam Crisafulli has always provided the best service. I have been going to Circle Infiniti for over 20 years and have dealt with many advisors, Pam is the best! Long time customer John I have been going to Circle Infiniti for over 20 years and have dealt with many advisors, Pam is the best! Long time customer John More
by jbroegiers
Employees Worked With
