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Circle INFINITI

West Long Branch, NJ

5.0
1,490 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us. As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others. We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles. Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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300 State Hwy 36

West Long Branch, NJ

07764

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Showing 1,490 reviews

November 15, 2024

Joann helped me so much today! She was able to give me the answers to my questions and I felt the service was great! Not to her but I feel if I replaced something on my car and mad More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joann Yodice
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

I would like to comment on the exceptional service provided by the staff at Circle Infiniti. I have previously been assisted by Pam, Joe, Ann Marie and most recently Joann Y. They are all courteous, More

by weluvrome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joann Yodice
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

The service staff at circle infinity is world class! Anna Marie, Pam, Yuri, and Joann have found a way to make each service visit an actual pleasure. They are friendly and knowledgeable, and their dedic More

by hdellane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joann Yodice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yuri!!!!
November 04, 2024

I brought my car in to service, not even having an appointment because I had a concern for how it was running. Joann was immediately attentive and understanding of my concern and even though booked, s More

by laabnj757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Lotano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Morrissey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joann Yodice
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Dealing with Ann Maria and Pam is a dream come true . They are the reason I come to Circle for service More

by AGAG1091AGAG1091@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rovinsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

I recently purchased a 2017 Infiniti Q70 Sport as a Certified Pre-Owned vehicle. I looked at multiple dealerships for this make and model, but Circle Infiniti was the only one that met my high expectat More

by kyledavis369
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bahary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Cavallaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

Everyone at this dealership has always gone above and beyond to help us with our vehicles. Most recently, we had an issue later in the day after 6pm: Joann helped us quickly over the phone, determined we More

by marissaferraro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joann Yodice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Circle INFINITI responded

Thank you again for taking the time to let us know how we did. We strive for total customer satisfaction and to be a convenient option to service your vehicle. I am so happy to hear we were able to exceed your expectations!

October 19, 2024

Circle Infiniti and the staff are the true definition of Customer Service. I had recently moved to the area and was in need of a new service department to call home for my QX60. I visited a few months ago f More

by Shaquasia Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joann Yodice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Circle INFINITI responded

Shaquasia Thompson, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for taking the time to post this positive review.

October 19, 2024

I have purchased 4 automobiles from this dealer. Mark, my salesperson is top-notch, hones and helpful. The general manager and sales staff are great. The service department has been great. They are More

by docspier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gandolfo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark - Sales
Oct 26, 2024 -

Circle INFINITI responded

Hello Docspier, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!

October 14, 2024

I came home from vacation on a Friday and went to start my car on Saturday afternoon and it took a few tries to start. I wasn’t sure if it was the battery or the starter. I headed straight to Circle Infi More

by LizP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joann Yodice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George, in service and Yuri
Oct 26, 2024 -

Circle INFINITI responded

Lizp, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Circle INFINITI, Inc.. Thank you for taking the time to write this review. George and the rest of the service team are assets to Circle INFINITI and we are so happy to hear they were helpful.

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