Circle BMW
Eatontown, NJ
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4,096 Reviews of Circle BMW
June 4, 2023. I received a malfunction alert for my passenger side brake light bulb. I called my BMW service sight to make an appt. and the earliest available date I received a malfunction alert for my passenger side brake light bulb. I called my BMW service sight to make an appt. and the earliest available date was June 9th. I called Circle BMW, and they were very very accommodating and happy to get me in the same day. They asked me what time could I be there, what!!!, I never got that response for being a loyal customer at the dealership I bought my car from. With concern of how long it may take, due to I had another important appt. at 2:00 PM, I was assured I would be out in plenty of time even with a complimentary car wash. Thank you Circle BMW for such customer focus. I tip my hat off to you! Driving from Jackson, NJ wasn’t a waste of my time but an aha moment going forward for service and or purchasing a new vehicle. More
ANDREW and ANTHONY - fantastic team. Helped us through the process seamlessly. Easy. I would definitely come again for my next purchase! Helped us through the process seamlessly. Easy. I would definitely come again for my next purchase! More
I’m a little upset. I had a different sales person and he said I had to do all the filters and fuel thing but my car has literally 5,000 miles total on it. I think a $ I had a different sales person and he said I had to do all the filters and fuel thing but my car has literally 5,000 miles total on it. I think a $500 service was excessive for a garage kept barely driven vehicle. So my trust with you has been challenged for the first time In 5 years Also I purchased the oil change servuce 3 times and have never used it They said it was for my other bmw but I don’t think that is correct Needless to say, despite purchasing it you also charged me for oil change I’m disappointed in the dishonestly I felt for the very first time as. Used to brag about how on the up and up you always were - I no longer feel that way More
They were extremely helpful and explained everything that was going on with my car. My family has been buying cars from them for over 10 years. They are too rate for everything. was going on with my car. My family has been buying cars from them for over 10 years. They are too rate for everything. More
I always look forward to driving into the service center, it’s clean and the whole staff is friendly and organized. They text and provide the ability to text back and communicate. I can get a loaner, get the it’s clean and the whole staff is friendly and organized. They text and provide the ability to text back and communicate. I can get a loaner, get the car fixed, and it’s washed and vacuumed as well. All good. More
Rob Powers rating is beyond 5 stars. He went above and beyond to ensure perfection! Rob handled issue, on my vehicle, that I purchased from another organization. Rob helped me thru the p He went above and beyond to ensure perfection! Rob handled issue, on my vehicle, that I purchased from another organization. Rob helped me thru the process of identifing the issues, correcting that are needed, nextsteps, and set perfect expectations. Rob is magnificent! A true model of how to work with customers and support clients with upmost of importance. Circle BMW is a wonderful compnay that treats everyone as family. Well done! More
My favorite kinda of cars are BMW and benz and skyline and supras and Corvette stingray and a matching set of cars and trucks and SUVs and a matching set up that is going to have the same and only names o and supras and Corvette stingray and a matching set of cars and trucks and SUVs and a matching set up that is going to have the same and only names on it Leah and Daniel and Jordan McCallum on it More