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Circle BMW

Eatontown, NJ

5.0
4,096 Reviews

500 NJ-36

Eatontown, NJ

07724

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4,096 Reviews of Circle BMW

August 05, 2023

June 4, 2023. I received a malfunction alert for my passenger side brake light bulb. I called my BMW service sight to make an appt. and the earliest available date More

by jerseyknox@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name, but the person at the front desk who wrote up my initial service report. Standing at the counter. if I looked to my left, I could see the parts dept through the BMW store. , Ian Whalen
Aug 07, 2023 -

Circle BMW responded

Thank you for taking the time to share your experience. Our Service Team is always ready to provide accommodating services at your convenience. If there is anything else we can assist you with, always feel free to let us know. Circle BMW is dedicated to providing the best service for our guests.

August 05, 2023

ANDREW and ANTHONY - fantastic team. Helped us through the process seamlessly. Easy. I would definitely come again for my next purchase! More

by mjbrown7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Paparella, Andrew Kim
Aug 07, 2023 -

Circle BMW responded

We appreciate your excellent review. Andrew, Anthony, and the rest of the Sales Team strive to provide seamless and easy car-buying experiences for all of our guests. You can always rely on Circle BMW.

August 05, 2023

I’m a little upset. I had a different sales person and he said I had to do all the filters and fuel thing but my car has literally 5,000 miles total on it. I think a $ More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Meritzis, Raymond Wagner, Jesse Pastore
Sep 29, 2023 -

Circle BMW responded

Hello, I would appreciate the opportunity to speak with you regarding the services discussed. At your own convenience, please feel free to reach out to me directly. I look forward to connecting with you. Best, Sofia Corrado Digital Marketing Coordinator sofia.corrado@circlebmw.com (732) 440-1268

August 04, 2023

They were extremely helpful and explained everything that was going on with my car. My family has been buying cars from them for over 10 years. They are too rate for everything. More

by Eatontown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Wagner
Aug 07, 2023 -

Circle BMW responded

Thank you for always choosing Circle BMW for your automotive needs. Our Sales Team will continue providing professional and helpful services to your family for years to come. We look forward to your next visit.

August 04, 2023

Jim is a great salesman very professional and helpful. . made us feel comfortable the whole way More

by jusufsellsnj
Recommend Dealer
Yes
Employees Worked With
Jim Hirsch
Aug 07, 2023 -

Circle BMW responded

Thank you for choosing Circle BMW. We are pleased to know that Jim provided you with such a welcoming and professional car-buying experience. You can always expect this level of service with every visit.

August 03, 2023

I always look forward to driving into the service center, it’s clean and the whole staff is friendly and organized. They text and provide the ability to text back and communicate. I can get a loaner, get the More

by Cathycooper105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Wagner, Ian Whalen, Rui Costa
Aug 04, 2023 -

Circle BMW responded

Thank you for the wonderful feedback! It is great to know that you enjoy our Service Department at Circle BMW and to know that our team has provided excellent customer service. We are always here to help!

August 02, 2023

Rob Powers rating is beyond 5 stars. He went above and beyond to ensure perfection! Rob handled issue, on my vehicle, that I purchased from another organization. Rob helped me thru the p More

by Mario Marotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Powers
Aug 03, 2023 -

Circle BMW responded

We appreciate your very positive review and five-star rating! It is wonderful to know that you had an excellent service experience and that Rob exceeded your expectations. We value your business at Circle BMW and we look forward to your next visit!

August 02, 2023

Service was a thorough and a pleasure to deal with. The car was finished earlier than expected. More

by rkomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Pastore
Aug 03, 2023 -

Circle BMW responded

Thank you for the positive feedback. We are happy to know that you had a good service experience with us at Circle BMW and we are always here to help!

August 02, 2023

My favorite kinda of cars are BMW and benz and skyline and supras and Corvette stingray and a matching set of cars and trucks and SUVs and a matching set up that is going to have the same and only names o More

by Daniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Ruth, Laura Fluor, Tathiana Carrasco, Howard Kletter, Andrew Kim, Evelyn Pastore, Kim Vernaci, Adriana Barile, Ian Whalen, Robert Powers
Aug 02, 2023 -

Daniel responded

Good ppl who is going to have the same to use the year of experience

August 01, 2023

I have to come back because the smell in the car after cleaning is still there More

by joe.stroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Ruth
Sep 26, 2023 -

Circle BMW responded

Thank you for taking the time to leave us your 5-star review. We were glad to know you required further assistance and Tim, our Assistant Service Manager, has advised that we have rectified the situation to your satisfaction. We look forward to being of service to you again soon at Circle BMW Service.

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