Circle BMW

I would highly recommend this dealership as well as staff members James and Dan. We walked into the dealership with a hope that we could get a BMW and walked out of the dealership with a joy that could not b members James and Dan. We walked into the dealership with a hope that we could get a BMW and walked out of the dealership with a joy that could not be contained. We have worked very hard and dreamed of buying a BMW for years. On this past Tuesday, our dreams came true. We purchased a 2006 325i. The car is in excellent condition and we received a fair/excellent price. James and the BMW team made the process easy and a pleasant. They were up front with the price, taxes, etc...There we no hidden cost or games. They assisted us with the financing and explained every detail of the contract. We have had bad experiences with previous dealerships and was a little hesitant in going through the purchase process again, BUT Circle BMW of Eatontown, James Castello and Dan Ligouri have made us believer again. We definitely recommend this dealership and will be use them in the future. More

We had visited another local BMW dealership and then went to Circle BMW. We purchased our 2011 X5 here because they were up front with all the fees and taxes. We were given the price once and it did not chan to Circle BMW. We purchased our 2011 X5 here because they were up front with all the fees and taxes. We were given the price once and it did not change at any time. Our salesman was very friendly and we are happy with the service we received. More

Timothy was wonderful to work with when I brought my truck in this month. He FINALLY got what needed to be done to my truck done without any confusion or going back and forth with management or service truck in this month. He FINALLY got what needed to be done to my truck done without any confusion or going back and forth with management or service advisors. He understood what was being requested and made it happen with no problems at all which was a huge relief considering a couple of my previous experiences there. I will definitely be back to get my truck serviced there and will request Timothy without a doubt! More

Circle BMW is truly a great dealer where the Service Experience is much more than just a tag line. The care the Sales staff and Service take to ensure a positive experience makes all the difference in Experience is much more than just a tag line. The care the Sales staff and Service take to ensure a positive experience makes all the difference in the world. I did explore other vehicles/dealers during my current evaluation and the experience was the stereotypical "car salesman" pitch. Circle BMW continued to make me feel like an important and valued member of their customer base and I was happy to find a new vehicle that met my buying requirements this time around. More

Mr. Paciello was absolutely the most professional & accomodating sales professional I've ever had the pleasure to work with. After recently buying two Lexus auto's from Ray Catena ( the experience was accomodating sales professional I've ever had the pleasure to work with. After recently buying two Lexus auto's from Ray Catena ( the experience was very positive ), John clearly understood my needs and worked extremely hard in finding the EXACT car that I required. The price was very good & throughout the process, kept me informed throughout. Never pressured me & treated me with utmost respect. Due to this experience, I wouldn't consider buying a future BMW from anyone else. Really great person - a major plus for Circle BMW. Appreciated greatly, Robert G.Wolff 732-747-6139 (w) More

The shopping experience was great. John commuicated everything that needed to be done and worked as best as possible to meet my needs. I would recommend John as a salesmen for someone trying to buy a B everything that needed to be done and worked as best as possible to meet my needs. I would recommend John as a salesmen for someone trying to buy a BMW. Overall the whole experience was a Pleasure. I plan on purchasing BMW's for rest of my life which is a tribut to him, prior I had a Mercedes and never thought I switch over. More

Outstanding and prefessional service from the moment I stepped in the door. Jonathan was very patient, knowledgable and constructive. He laid out the options very clearly and provided a frank and balanced stepped in the door. Jonathan was very patient, knowledgable and constructive. He laid out the options very clearly and provided a frank and balanced review of the pros and cons of various models and versions, which I appreciated very much. He dealt with all the logistics very efficiently and made the whole buying process a very enjoyable and stress-free experience. Jonathan's professialism and great service was one of the reasons why I chose BMW over other brands I had considered (Audi, LandRover). Overall an A+. More

This was one of the simplest, most hassle-free car buying This was one of the simplest, most hassle-free car buying experiences we have ever had. Our sales person, Jonathan, was a big reason for this. He wa This was one of the simplest, most hassle-free car buying experiences we have ever had. Our sales person, Jonathan, was a big reason for this. He was professional and honest, even lowering our payment when our new BMW arrived! Jon was also passionate and knowledgeable about cars, a skill set that most sales people lack, and one that comes in handy when you are trying to decide between one model and the competition. He kept us in the loop while we waited for our on-order car to come in, and has already checked in with us to see how we are enjoying our new car. We look forward to doing business with Jonathan and with Circle for many years to come. Thank you for the exceptional customer service! More

I want to take a moment to comment on my recent purchase of a certified pre-owned 328XI from your dealership. I feel quite lucky to have been assigned to Eric Krentzman when I called in to inquire about on of a certified pre-owned 328XI from your dealership. I feel quite lucky to have been assigned to Eric Krentzman when I called in to inquire about one of your cars. I have been looking for a certified car for the last few months, only to have to deal with, surprisingly so, arrogant salesman or sales managers, lies, inaccuracies, last minute bait and switch tactics etc. I'm not talking about "Joe Blow Used Car Lot". These were Mercedes Benz Audi and BMW dealerships! All in all the experience was dreadful, to say the least. Until I drove 50 miles (I live in Montclair) and met with your team starting with Eric. He was a perfect gentleman, low key and had a genuine desire to help me figure out a way to purchase a car I wanted and could afford. Eric also explained fully each and every document I was required to sign and was extremly patient with each request for clarification or explanation when taking delivery last night. Eric also took the time to be very polite and courteous to my 12 year old son Zachary. He also made it his business to have your detailing department do their best to cover any minor scrapes in the paint finish and clean the car before delivery. I pointed out several small areas that needed a bit of touch up, as well as my son and I don't think one of them was overlooked. OUTSTANDING! Daniel Fagan made the financing paperwork a breeze to work out and went out of his way to make sure I understood all. While offering me additional services, he knew when to back off the first time I said no thank you and explained clearly and accurately the benefits of one of the optional services offered and purchased. Last but not least, Brian led me step by step through the "how to" process with all the patience he could muster considering my 12 year old thought he knew more than Brian. All in all, you've got a great team @ Circle BMW. Consider yourself fortunate. I only regret that I live 50 miles away and will have to service my new car locally. More

Tim provides exceptional product knowledge and service, he is one of the main reasons we continue to buy BMW's from this dealer, it is the best "service after the sale" we have experienced. Tim and the ser he is one of the main reasons we continue to buy BMW's from this dealer, it is the best "service after the sale" we have experienced. Tim and the service department continue to provide us with outstanding service, the BMW loaner cars are always in top condition and the overall experience is very professional. More