Circle BMW
Eatontown, NJ
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4,093 Reviews of Circle BMW
Great dealership. They taken care of us and our 328xi for 10 1/2 years. Everyone is professional and friendly. When they fix something, it’s fixed. They taken care of us and our 328xi for 10 1/2 years. Everyone is professional and friendly. When they fix something, it’s fixed. More
Have always enjoyed excellent experience at Circle BMW, whether it be for purchasing or servicing a car. Truly knowledgeable, experienced and professional staff. whether it be for purchasing or servicing a car. Truly knowledgeable, experienced and professional staff. More
Justin Pastore was a pleasure to deal with. He was easy going and not pushy. Very informative and knowledgable about the product. I had some challenges and Justin bent over backwards to get He was easy going and not pushy. Very informative and knowledgable about the product. I had some challenges and Justin bent over backwards to get things done for me. The entire experience was great and I will buy another car from him and will recommend others to go to him. More
I had the pleasure of working with Jim Hirsch recently and couldn’t be happier with the level of service he provides. Being a local business owner I greatly appreciate the way he conducts himself. Nothin and couldn’t be happier with the level of service he provides. Being a local business owner I greatly appreciate the way he conducts himself. Nothing short of complete professionalism with a friendly attitude. Circle is a great dealership and if you are in the market for a BMW I highly recommend Jim! More
Excellent dealership. Honest and professional service. Dropped my car off on Saturday as emergency appointment and the car was completed the same day! Highly recommend Cir Honest and professional service. Dropped my car off on Saturday as emergency appointment and the car was completed the same day! Highly recommend Circle BMW. A+++ job! Thanks! More
Exceptional Customer Service Recovery: Circle BMW Goes Above and Beyond I previously posted a review highlighting a disappointing experience with Circle BMW's service department. I am pleased to share Above and Beyond I previously posted a review highlighting a disappointing experience with Circle BMW's service department. I am pleased to share that this story has taken an unexpected turn, one that speaks volumes about the dedication of the management to make things right. After my initial review, the manager of Circle BMW's service facility reached out to me personally to address my concerns. They acknowledged the lapses in my prior experience and offered a guarantee to repair my AC system at a substantially discounted price. This level of accountability and willingness to make amends was truly impressive. I want to commend Circle BMW for their exceptional customer service recovery. The manager's proactive approach in resolving the issue has not only restored my faith in their commitment to customer satisfaction but has also given me a renewed sense of confidence in their ability to deliver quality service. I took them up on their offer to repair my AC, and I have experienced the improvements firsthand. This incident serves as a valuable reminder that constructive feedback can lead to positive change, and it's heartening to see a business willing to go the extra mile to make things right. Kudos to Circle BMW for turning a challenging situation into an opportunity to shine. I'm hopeful that my next visit will be a much more positive and satisfying experience. Thank you for listening and taking action. More
Jim is a class act. A true professional from start to finish. Great communication throughout the entire process. Probably the easiest buying experience we ever had. A true professional from start to finish. Great communication throughout the entire process. Probably the easiest buying experience we ever had. More
Justin was by far the best car sales man I ever met. I know many sales people and he by far exceeded my expectations. He is great with communication, very honest and helpful When I had my car made he I know many sales people and he by far exceeded my expectations. He is great with communication, very honest and helpful When I had my car made he updated me throughout the whole process. I am so thankful to have had him as my sales man. Even after selling the car he is still making sure I get everything that I want done such as coating my tires and tints. He is not like other sales people just trying to make a sale. He gets to know you personally and remembers you. He is so genuine and makes sure he does everything he can to make his customers happy! I would recommend everyone to go to Justin! More
They are a bunch of scamming crooks who sold me a lemon and wouldn’t even make it right. It was by far the worst car buying experience I’ve ever had. I would be embarrassed to even carry myself they way and wouldn’t even make it right. It was by far the worst car buying experience I’ve ever had. I would be embarrassed to even carry myself they way they do there. More